Senior Branch Banker: Growth & Customer Loyalty

PNC Financial Services Group, Inc.; Springboro (OH); On-site; USD 52,000 - 81,000; Full time

Benefits offered by this job

Health insurance

401(k) with PNC match

Paid holidays

Job summary

PNC is seeking a Senior Branch Banker to drive new revenue and deepen customer relationships across branches. You will lead proactive sales conversations, manage the customer experience, and leverage ecosystem partners to grow share of wallet.

The role emphasizes risk awareness, adherence to policies, and a strong focus on customer loyalty. You will educate customers on financial products, provide digital tools guidance, and participate in daily branch operations while maintaining exceptional

Qualifications

• When applying, candidates should demonstrate knowledge, skills and abilities for a branch banking role.
• Experience in sales, service, risk awareness and customer financial solutions is preferred.
• Associates degree or equivalent with related experience accepted.

Responsibilities

• Acquire and deepen the branch customer base through proactive sales and service activities.
• Lead sales conversations, outbound calls, service-to-sales, and lobby engagement to grow loyalty.
• Educate customers on complex financial products and digital tools.
• Manage risk by following policies and procedures and support branch operations.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Digital Awareness

Effective Communications

Managing Priorities

Matrix Management

Problem Solving

Retail Lending

Selling

Understanding Customer Needs

Education

Associates

Job description

PNC is seeking a Senior Branch Banker to drive new revenue and deepen customer relationships across branches. You will lead proactive sales conversations, manage the customer experience, and leverage ecosystem partners to grow share of wallet.

The role emphasizes risk awareness, adherence to policies, and a strong focus on customer loyalty. You will educate customers on financial products, provide digital tools guidance, and participate in daily branch operations while maintaining exceptional