Branch Banker: Drive Customer Growth & Loyalty

PNC Financial Services Group, Inc.; Cary (NC); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical/prescription coverage with HSA

Dental and vision options

401(k) with PNC match

Pension and stock purchase plans

Parental leave and holidays

Job summary

PNC Financial Services Group, Inc. in Cary, NC is seeking a Branch Banker to acquire and deepen the branch customer base through proactive sales and service activities.

You will manage the customer experience, identify opportunities to improve financial wellbeing, and collaborate with ecosystem partners to grow customer share of wallet. You will drive proactive sales conversations through outbound calling, tellers interactions, appointment setting and effective lobby engagement, elevating client

Qualifications

• Associates degree or equivalent required; related experience may be considered.
• 3+ years experience in similar banking role.

Responsibilities

• Acquire and deepen branch customer base through proactive sales and service.
• Manage customer experience and improve financial wellbeing.
• Drive sales conversations using outbound calls, lobby engagement, and appointments.
• Educate customers on PNC solutions and leverage ecosystem partnerships.
• Adhere to policies and manage risk.

Skills

Accountability

Banking

Client Loyalty

Customer Experience (CX)

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Banking Products

Digital Awareness

Effective Communications

Managing Multiple Priorities

Matrix Management

Problem Solving

Prospecting

Retail Lending

Selling

Understanding Customer Needs

Education

Associates or equivalent degree

Job description

PNC Financial Services Group, Inc. in Cary, NC is seeking a Branch Banker to acquire and deepen the branch customer base through proactive sales and service activities.

You will manage the customer experience, identify opportunities to improve financial wellbeing, and collaborate with ecosystem partners to grow customer share of wallet. You will drive proactive sales conversations through outbound calling, tellers interactions, appointment setting and effective lobby engagement, elevating client