Senior Bond & Specialty Claims Executive

The Travelers Indemnity Company

Hartford (CT)

On-site

USD 104,000 - 172,000

Full time

5 days ago

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Benefits offered by this job

Health Insurance

401k Match

Pension Plan

Paid Time Off

Wellness Program

Volunteer Program

Job summary

The Travelers Indemnity Company in Hartford, CT is seeking a seasoned Claim Executive to lead advanced to high-severity bond and specialty insurance claims. You will conduct investigations, assess exposures, and collaborate with internal teams to drive favorable outcomes.

Ideal candidates bring a law-oriented background, 8+ years of claim handling experience, expertise in legal terminology and research tools, and a strong commitment to service excellence for insureds and external partners.

Qualifications

Bachelor’s degree required or equivalent experience in a related field.
Eight years of claim handling experience.
Expert knowledge of legal terminology and skilled in legal research to effectively lead the claim process.
Advanced grammar and writing skills with the ability to develop comprehensive, clear, and concise claim documentation.
Proficient in using legal research software (e.g. Westlaw, Pacer, LexMachina), Microsoft Office and PDF Software.

Responsibilities

Handle and resolve claims of advanced to highest severity and complexity with minimal supervision, including conducting in-depth investigations and analysis, identifying potential risks, liabilities, and coverage issues, and the negotiation of settlements.
Independently conduct thorough review of Bond/Insurance policies, agreements, contracts, and legal documents to confirm coverage and obligations.
Independently assess claim exposures and develop effective strategies for claim resolution. Interact and collaborate with internal departments as needed.
Ensure compliance with BSI claims processes, procedures, and best practices, offering guidance and insights to internal stakeholders and clients as needed.
Maintain thorough documentation of claim activities, decisions, and communications, adhering to record-keeping standards and confidentiality protocols.
Communicate and strategically collaborate with outside counsel to proactively manage and strategize effective litigation, ensuring alignment with organizational goals.
Independently prepare reports to management to accurately reflect loss development, potential/actual financial exposure, coverage issues, projected/actual recoveries and propose claim, recovery, and resolution strategies.
Identify all recovery opportunities and, where appropriate, coordinate recovery efforts with the Recovery Management Unit and claims management.
Ensure stakeholders/customers feel secure, respected, and cared for throughout the duration of the claims process.
To perform the essential functions of this job, acquisition and maintenance of Insurance License(s) is required to comply with state and Travelers’ requirements.
Offer guidance, mentorship, and training to less experienced claims representatives to enhance their skills in claim handling performance.
Attend mediations, settlement conferences, claim conferences, field office visits, trials and depositions
Perform other duties as assigned.