Senior Bond Claims Investigator

TruStage Insurance Agency, LLC; Madison (WI); Hybrid; USD 73,000 - 110,000; Full time

Benefits offered by this job

Medical insurance

Dental

Vision

Employee assistance program

Life insurance

Disability plans

Parental leave

Paid time off

401k

Tuition reimbursement

Job summary

TruStage Insurance Agency, LLC in Madison, WI is seeking a Sr. Claim Specialist to handle advanced bond claims in a hybrid role. You will investigate, adjust, and negotiate settlements while keeping insureds informed with excellent service.

The role requires 3+ years of claims experience, an adjuster license, and strong analytical and communication skills. Salary ranges with benefits are provided, with a path to continued professional growth in a flexible hybrid environment.

Qualifications

• Associate’s degree or equivalent industry experience.
• Bachelor’s degree is highly preferred.

Responsibilities

• Investigate and adjust claims according to applicable laws and policy provisions.
• Conduct claim investigations including recorded statements and reviewing records.
• Review and settle claims within prescribed limits of authority.
• Effectively negotiate settlements with customers or their representatives.
• Maintain relationships with internal and external partners and manage case workload.

Skills

Investigate claims

Negotiate settlements

Communication skills

Analytical thinking

Education

Associate’s degree or equivalent

Bachelor’s degree preferred

Tools

Adjuster license

Job description

TruStage Insurance Agency, LLC in Madison, WI is seeking a Sr. Claim Specialist to handle advanced bond claims in a hybrid role. You will investigate, adjust, and negotiate settlements while keeping insureds informed with excellent service.

The role requires 3+ years of claims experience, an adjuster license, and strong analytical and communication skills. Salary ranges with benefits are provided, with a path to continued professional growth in a flexible hybrid environment.