Senior Billing Specialist

The Phoenix Group; San Francisco (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

The Phoenix Group in San Francisco is looking for a Client Account Specialist to manage billing, e-billing, and collections for attorneys and clients. The role requires 2+ years of law firm billing experience and strong expertise in financial systems like Elite 3E and eBillingHub. Candidates should be skilled in analyzing billing data with exceptional attention to detail and client service skills. This position is an opportunity to work in a diverse and inclusive workplace.

Qualifications

• 2+ years of law firm billing experience.
• Strong financial systems expertise with Elite 3E and eBillingHub.
• Experience in analyzing billing data, particularly in multi-currency contexts.
• Exceptional attention to detail and client service skills.

Responsibilities

• Manage billing, e-billing, and collections for assigned attorneys and clients.
• Produce accurate e-bills and handle special billing arrangements.
• Troubleshoot billing issues and support full-cycle account management.

Skills

Law firm billing experience

Financial systems expertise (Elite 3E, eBillingHub)

Analyzing billing data

Attention to detail

Client service skills

Job description

Overview

Client Account Specialist – Law Firm Financial Operations

Responsibilities

• Manage billing, e-billing, and collections for assigned attorneys and clients


• Produce accurate e-bills; handle special billing arrangements; manage deadlines and reporting


• Troubleshoot billing issues and support full-cycle account management

Qualifications

• 2+ years of law firm billing experience


• Strong financial systems expertise (Elite 3E, eBillingHub)


• Experience analyzing billing data (multi-currency a plus)


• Exceptional attention to detail and client service skills

The Phoenix Group Advisors is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and prohibit discrimination and harassment of any kind based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We strive to attract talented individuals from all backgrounds and provide equal employment opportunities to all employees and applicants for employment.