Senior Billing Specialist

Socket.dev; Knoxville (TN); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Competitive salary

Paid time off

Health, dental, and vision insurance

Wellness programs

Job summary

TLD Logistics, Inc. is seeking an experienced Billing Clerk to manage freight invoicing, verify documents, and ensure charges align with contracts and tariffs. The role requires attention to detail and compliance with industry regulations.

You will train and mentor junior staff, maintain accurate billing records, and collaborate with carriers, customers, and internal teams to support timely payments. Office-based with regular hours in Knoxville, TN.

Qualifications

• High school diploma required.
• 3+ years in transportation/logistics preferred.
• 3-6 years in accounting or finance preferred.
• Experience with high-volume billing.
• Proficient in Microsoft Office, especially Excel.

Responsibilities

• Process and audit freight invoices ensuring charges match contracts and tariffs.
• Review shipping documents (BOLs, PODs, manifests) for accuracy.
• Calculate freight charges using rate schedules and accessorials.
• Investigate and resolve billing discrepancies with carriers, brokers, and clients.
• Liaise with internal teams and external parties to clarify billing questions and ensure timely payments.
• Enter billing data into company systems and maintain compliant records.

Skills

Transportation/Logistics

Accounting/Finance

Billing

Excel

MS Office

Education

High School Diploma

Job description

Description

Ensures accurate freight charges are applied, discrepancies are resolved, and all billing records are maintained in compliance with company policies and industry regulations. Mentors and trains new billing staff.

ESSENTIAL FUNCTIONS

· Invoice Processing: Generate, audit, and process freight invoices for shipments, ensuring charges align with contracts, tariffs, and rates

· Data Verification: Review shipping documents (BOLs, PODs, manifests) for accuracy and completeness

· Charge Calculation: Accurately calculate freight charges using rate schedules, contracts, and applicable accessorials

· Discrepancy Resolution: Investigate and resolve billing issues with carriers, brokers, and clients; elevate unresolved matters as needed

· Communication: Liaise with internal teams (logistics, accounting) and external parties (carriers, customers) to clarify billing questions and ensure timely payments

· Data Entry & Recordkeeping: Input billing information into company databases and billing software; maintain organized, compliant financial records

· Compliance: Ensure all billing activities comply with company policies, UCC regulations, and freight billing standards

· Regular and reliable attendance is an essential function of this position. The employee must maintain a level of attendance and punctuality that enables the employee to effectively perform the essential duties and responsibilities of the position, meet business needs, and collaborate with employees, customers, and other business partners as required, with or without reasonable accommodation. Attendance requirements are subject to applicable company policies and federal, state, and local laws regarding protected leaves of absence and reasonable accommodation

Working conditions

· Working conditions are normal for an office environment. Working conditions cover a range of circumstances from weekday, evening, and weekend work. Occasional overnight travel. May involve working with challenging clients. 80% in office attendance is required.

TLD Logistics, Inc. is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other protected status.

Benefits and Perks

• Competitive salary commensurate with experience
• Paid time off and holidays.
• Health, dental, and vision insurance.
• Wellness programs

Requirements

EDUCATION AND EXPERIENCE REQUIREMENTS

· High School Diploma

· 3+ Years’ Experience in Transportation/Logistics Industry preferred

· 3-6 years’ experience in accounting or finance preferred

· Experience working in high volume billing

· Proficiency with computer programs and Microsoft Office Suite especially Excel.

Physical requirements

In compliance with the Americans with Disabilities Act, the following have been identified as physical requirements of the job:

· The employee must occasionally lift and/or move up to 10 pounds.

· Specific vision abilities required by this job include close vision, distance vision, peripheral

vision, depth perception, and ability to adjust focus. While performing the duties of this job,

the employee is regularly required to talk or listen.

· The employee is frequently required to use hands and fingers to handle, reach or feel and

Manipulate objects or controls. The employee is frequently required to sit or stand for long

periods of time, walk distances and climb stairs, as well as stoop, bend, kneel and crouch.

· Reasonable accommodation may be made to enable individuals with disabilities to

perform the essential functions.