Senior Billing & Revenue Operations Analyst

ServiceTitan; Sacramento (CA); Hybrid; USD 77,000 - 115,000; Full time

Benefits offered by this job

Flexible time off

Medical, dental, vision benefits

Fertility and parental support

Job summary

ServiceTitan seeks an experienced Senior Billing Analyst to optimize end-to-end billing operations across its products. You will manage billing, payments, and contract data while partnering with Sales, Legal, Revenue Operations, Onboarding, Support, and AR/Collections to ensure accurate invoicing and timely cash collection.

You’ll review contracts for billing accuracy, assist with month-end close under US GAAP, and work with billing software testing and system migrations.

Qualifications

• 4–6+ years in billing, AR, or billing-operations in B2B SaaS or tech.
• Solid understanding of order-to-cash, pricing, and revenue concepts.
• Experience with Salesforce and Excel for data analysis and reporting.

Responsibilities

• Handle recurring and complex manual invoicing with accurate pricing and delivery timing.
• Collaborate with Deal Desk, Sales, Legal, and Revenue Ops to manage accounts and billing.
• Review contracts for billing accuracy and Salesforce data integrity.
• Assist collections to resolve disputes and accelerate cash collection.
• Escalate and analyze root causes of recurring billing issues.
• Support reconciliations and internal escalations for billing problems.

Skills

Billing & AR expertise

US GAAP knowledge

Salesforce experience

Excel proficiency

Cross-functional collaboration

Strong communication

Education

Bachelor’s degree in Accounting/Finance

Tools

Salesforce

Billing software

Job description

ServiceTitan seeks an experienced Senior Billing Analyst to optimize end-to-end billing operations across its products. You will manage billing, payments, and contract data while partnering with Sales, Legal, Revenue Operations, Onboarding, Support, and AR/Collections to ensure accurate invoicing and timely cash collection.

You’ll review contracts for billing accuracy, assist with month-end close under US GAAP, and work with billing software testing and system migrations.