Senior Billing Coordinator

NRI, Inc.; Washington (District of Columbia); Hybrid; USD 105,000 - 115,000; Full time

Job summary

NRI, Inc. in Washington, DC is seeking an experienced Senior Billing Coordinator to join its Finance team.

The role focuses on managing the full billing cycle for a premier international law firm, supporting attorneys and clients, and ensuring compliance with billing guidelines. The successful candidate will handle complex billing arrangements, mentor junior staff, and deliver exceptional client service in a fast-paced environment.

Qualifications

• Minimum 5 years of law firm billing experience.
• Experience with complex billing arrangements (split billing, multi-payor billing, fixed-fee billing, alternative fee arrangements).
• Proficiency with Elite 3E preferred; experience with Elite Enterprise or Aderant is a plus.
• Strong Microsoft Excel skills for data analysis.

Responsibilities

• Prepare, review, edit, finalize, and submit client invoices in accordance with firm policies and client requirements.
• Ensure billing accuracy across time entries, task codes, discounts, and adjustments.
• Coordinate electronic billing submissions with e-billing teams.
• Manage the full monthly billing cycle and meet established deadlines.
• Serve as a primary point of contact for client billing inquiries and respond professionally to questions.
• Partner with attorneys, assistants, and accounting staff to gather information and resolve issues.

Skills

Attention to detail

Time management

Communication

Client service orientation

Tools

Elite 3E

Elite Enterprise

Aderant

Job description

Senior Billing Coordinator

Location: Washington, DC (Metro Center Area)
Schedule: Hybrid, minimum 3 days per week in-office
Compensation: $105,000 to $115,000+ depending on experience

About the Opportunity

A premier international law firm is seeking an experienced Client Accounting Coordinator to join its Finance team in Washington, DC. This position is ideal for a billing professional with strong law firm experience, expertise in complex billing arrangements, and a commitment to delivering exceptional client service.

The successful candidate will play a key role in managing the full billing cycle, supporting attorneys and clients, ensuring compliance with billing guidelines, and contributing to process improvements within a collaborative, fast-paced environment. This role also offers the opportunity to mentor junior team members and serve as a trusted resource on billing-related matters.

Key Responsibilities

Billing & Invoice Management

• Prepare, review, edit, finalize, and submit client invoices in accordance with firm policies and client billing requirements.
• Ensure billing accuracy, including time entries, task codes, discounts, and adjustments.
• Coordinate electronic billing submissions with e-billing teams.
• Process and document billing adjustments, write-offs, transfers, and deferrals with appropriate approvals.
• Manage the full monthly billing cycle while meeting established deadlines.

Client Service & Communication

• Serve as a primary point of contact for client billing inquiries.
• Respond promptly and professionally to billing questions and concerns.
• Research and resolve billing discrepancies with accuracy and attention to detail.
• Build and maintain positive relationships with clients through exceptional service.

Attorney & Internal Team Support

• Partner closely with attorneys, legal assistants, and accounting staff to gather billing information and resolve issues.
• Research billing data and provide detailed analyses when requested.
• Take ownership of billing matters through resolution, escalating complex issues as needed.
• Provide support and coverage during peak periods and team absences.

Compliance & Reporting

• Ensure compliance with client billing guidelines, firm policies, and confidentiality requirements.
• Maintain accurate records of client billing instructions and requirements.
• Prepare and review monthly billing and financial reports.
• Meet productivity, accuracy, and service-level expectations.

Process Improvement & Mentorship

• Identify opportunities to improve billing workflows and operational efficiency.
• Stay current on billing technologies, procedures, and industry best practices.
• Assist with training, mentoring, and knowledge sharing among team members.

Qualifications

Required Experience

• Minimum 5 years of law firm billing experience.
• Experience with complex billing arrangements, including: Split billing, Multi-payor billing, Fixed-fee billing, Alternative fee arrangements.
• Experience using one or more of the following systems: Elite 3E (strongly preferred), Elite Enterprise, Aderant.
• At least 2 years of Elite 3E experience preferred.
• Demonstrated employment stability, including multiple years with prior employers.

Technical Skills

• Intermediate Microsoft Excel skills, including: Formulas, Pivot tables, Data analysis.
• Strong proficiency with legal billing and accounting systems.

Core Competencies

• Exceptional attention to detail and accuracy.
• Strong organizational and time-management skills.
• Excellent written and verbal communication abilities.
• Client-service-oriented mindset.
• Ability to manage multiple priorities and deadlines in a fast-paced environment.
• Professionalism, discretion, and sound judgment when handling confidential financial information.
• Collaborative approach and willingness to mentor colleagues.

Why Apply?

This is an opportunity to join a highly respected legal organization where you will work alongside accomplished professionals, manage sophisticated billing portfolios, and play a meaningful role in supporting both attorneys and clients. The position offers competitive compensation, growth potential, and a collaborative team environment.