Senior Bid Desk Analyst - Remote Pricing & Sales Ops

Logitech; Utah; Hybrid; USD 68,000 - 89,000; Full time

Benefits offered by this job

Medical Coverage

Dental Coverage

Vision Coverage

Traditional and Roth 401(k) Plans

ESPP

Job summary

Logitech is seeking a Sr. Bid Desk Analyst to join the North America Pricing Operations & Bid Desk team. The role bridges external channel partners with internal Sales, Marketing and Finance to resolve complex issues and optimize partner ecosystems.

You will drive documentation, playbooks, and process improvements across Salesforce, quoting, and deal support while ensuring compliance and data accuracy. This hybrid role offers remote work options across the US and in-house collaboration as needed.

Qualifications

• Must be a self-starter with initiative and able to prioritize under pressure.
• Strong business acumen and ability to wrap business context around analytics.
• Proficient with Excel and related analytical tools.
• Bachelor’s degree in business/finance/economics preferred; 5+ years in transactional systems.

Responsibilities

• Provide partner support and guidance.
• Be responsible for documentation and knowledge sharing.
• Identify gaps in existing processes and drive holistic solutions.
• Serve as the primary contact and escalation point for support queries from our B2C and B2B partners.
• Partner with internal teams to resolve customer concerns and issues.
• Create and maintain partner support playbook with workflows, processes, procedures and FAQs.
• Track incoming support tickets to identify recurring friction points and propose preventive fixes.
• Collaborate with Finance to validate and resolve claim discrepancies.
• Operationalize Channel Partner Program pricing policies.
• Ensure corporate compliance by maintaining data, logs and approval tracking.
• Work with Business and IT on Salesforce opportunity management and quoting.
• Formulate and test system enhancements during QA and UAT; identify bugs and provide insights.

Skills

Self-starter

Business acumen

Attention to detail

Leadership/decision-making

Compliance & accuracy

Excel & analytics

Education

Bachelor’s degree in business/finance/economics

Tools

Oracle R12

SFDC

Job description

Logitech is seeking a Sr. Bid Desk Analyst to join the North America Pricing Operations & Bid Desk team. The role bridges external channel partners with internal Sales, Marketing and Finance to resolve complex issues and optimize partner ecosystems.

You will drive documentation, playbooks, and process improvements across Salesforce, quoting, and deal support while ensuring compliance and data accuracy. This hybrid role offers remote work options across the US and in-house collaboration as needed.