Sr. Bid Desk Analyst

Logitech; United States; Hybrid; USD 68,000 - 89,000; Full time

Benefits offered by this job

Medical Coverage

Dental Coverage

Vision Coverage

401(k) Plans

Roth 401(k) Plans

ESPP

Life Insurance

Disability Coverage

Parental Leave

Paid Time Off

Paid Holidays

Job summary

Logitech is seeking a Sr. Bid Desk Analyst to join North America Pricing Operations & Bid Desk, acting as a bridge between channel partners and internal teams.

You’ll collaborate with Sales, Marketing, and Finance on B2B initiatives and drive process improvements across Salesforce, quoting, and opportunity management. Qualifications include a business/finance background with 5+ years in transactional systems, strong Excel skills, and cross-functional collaboration.

Qualifications

• Bachelor’s degree in business/finance/economics or related field; minimum 5 years with transactional systems and business operations.
• Strong Excel skills and ability to build analytical models.
• Experience bridging Sales, Finance, and IT systems.

Responsibilities

• Provide partner support & guidance and be the primary contact for B2B/B2C partners.
• Document processes and share knowledge through playbooks.
• Identify gaps in processes and drive holistic solutions.
• Collaborate with Finance to resolve claim discrepancies.
• Operationalize pricing policies and ensure data accuracy.

Skills

Excel proficiency

Analytical skills

Attention to detail

Leadership & accountability

Compliance awareness

Cross-functional collaboration

Education

Bachelor's degree in business/finance/economics

Tools

Oracle R12

SFDC (Salesforce)

Job description

Logitech is the Sweet Spot for people who want their actions to have a positive global impact while having the flexibility to do it in their own way.

The Team and Role:

Logitech is seeking a collaborative and analytical Sr. Bid Desk Analyst to join our North America Pricing Operations & Bid Desk team. This position acts as a vital bridge between our external channel partners and internal teams, resolving complex issues and optimizing partner ecosystems. You will interact regularly with Sales, Marketing, and Finance management for a broad exposure to our Logitech for Business (B2B) teams.

Your Contribution:

Be Yourself. Be Open. Stay Hungry and Humble. Collaborate. Challenge. Decide and just Do. Share our passion for Equality and the Environment. These are the behaviors and values you’ll need for success at Logitech.

In this role you will:

• Provide partner support & guidance
• Be responsible for documentation and knowledge sharing
• Identify gaps in existing processes and drive holistic solutions
• Serve as the primary contact and escalation point for support queries from our B2C and B2B partners
• Partner with internal teams to resolve customer concerns and issues
• Create and maintain partner support playbook to include workflows, processes, procedures, and FAQs
• Track incoming support tickets to identify recurring friction points and propose preventive fixes
• Collaborate with Finance to validate and resolve claim discrepancies
• Operationalize Channel Partner Program pricing policies
• Ensure corporate compliance practices by maintaining accurate data, logs, and approval tracking
• Work closely between the Business and IT for system solutions and process improvements pertaining to Salesforce opportunity management, quoting, and other relevant Sales Operations responsibilities
• Formulate and test system enhancements during QA and UAT phases; identifying bugs, providing key insights, and offering practical solutions to IT and business partners

Key Qualifications:

• Self-starter with demonstrated initiative and the ability to work under pressure and appropriately prioritize
• Strong business acumen and ability to wrap business context around analytical responsibilities
• Keen attention to detail
• Ability to demonstrate leadership/decision-making and remain accountable to daily details
• Responsible and accountable to compliance requirements and accuracy
• Strong experience using Excel and related analytical tools

Preferred Qualifications:

• Previous experience in Oracle R12 and/or SFDC
• Proven ability to identify challenges & drive efficiencies at the intersection of Business Processes and IT Systems
• Prior experience working in sales support, customer success, or deal desk
• Exposure to project management and/or participation in project implementations

Education:

• Bachelor’s degree in business/finance/economics or related field preferred and minimum 5 years experience with transactional systems and business operations

Compensation:

• Annual base salary typically between $ 68,000 and $ 89,000
• Medical Coverage
• Dental Coverage
• Vision Coverage
• Traditional 401(k) Plans
• Roth 401(k) Plans
• Flexible Spending Accounts
• Employee Share Purchase Plan (ESPP)
• Basic Life Insurance
• Additional Life Insurance
• Disability Coverage
• Adoption and Surrogacy Assistance
• Tuition Reimbursement Plans
• Commuter Benefits
• Paid Time Off
• Paid Holidays
• Bereavement Leave
• Paid Parental Leave
• Wellness Programs
• Health Savings Account Plans
• Access to Expert Medical Opinions
• Identity Theft Protection
• Breast Milk Delivery to Nursing Mothers on Business Travel
• Access to a Group Legal Plan
• Donations Matching Programs
• Employee Product Discounts
• Access to Auto Insurance
• Access to Home Insurance
• Access to Pet Insurance

We help teams collaborate/learn from anywhere, without compromising on productivity or continuity so it should be no surprise that most of our jobs are open to work from home from most locations. Our hybrid work model allows some employees to work remotely while others work on-premises. Within this structure, you may have teams or departments split between working remotely and working in-house.

Logitech is an amazing place to work because it is full of authentic people who are inclusive by nature as well as by design. Being a global company, we value our diversity and celebrate all our differences.

We have offices in over 30+ countries and our products are sold in over 100 countries worldwide.

All qualified applicants will receive consideration for employment without regard to race, sex, age, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

If you require an accommodation to complete any part of the application process, are limited in the ability, are unable to access or use this online application process and need an alternative method for applying, you may contact us toll free at [phone] for assistance and we will get back to you as soon as possible.