Sr. Bid Desk Analyst

El Camino Health; Utah; Hybrid; USD 68,000 - 89,000; Full time

Benefits offered by this job

Medical Coverage

Dental Coverage

Vision Coverage

401(k) Plans

ESPP

Life Insurance

Disability Coverage

Tuition Reimbursement

Commuter Benefits

Paid Time Off

Job summary

Logitech is seeking a collaborative and analytical Sr. Bid Desk Analyst to join our North America Pricing Operations & Bid Desk team. This role bridges external channel partners and internal teams, resolving complex issues and optimizing partner ecosystems.

You will interact with Sales, Marketing, and Finance management for Logitech for Business (B2B) teams, shaping pricing policy and process improvements while maintaining compliance.

Qualifications

• Bachelor’s degree in business/finance/economics or related field preferred and minimum 5 years experience with transactional systems and business operations.
• Strong business acumen and ability to wrap business context around analytical responsibilities.
• Keen attention to detail and accountability for compliance requirements.

Responsibilities

• Provide partner support & guidance
• Be responsible for documentation and knowledge sharing
• Identify gaps in existing processes and drive holistic solutions
• Serve as the primary contact and escalation point for support queries from our B2C and B2B partners
• Partner with internal teams to resolve customer concerns and issues
• Create and maintain partner support playbook with workflows, processes, procedures, and FAQs
• Track incoming support tickets to identify recurring friction points and propose preventive fixes
• Collaborate with Finance to validate and resolve claim discrepancies
• Operationalize Channel Partner Program pricing policies
• Ensure data logs and approval tracking for compliance
• Work between the Business and IT for system solutions and process improvements (Salesforce opportunity management, quoting, etc.)
• Formulate and test system enhancements during QA and UAT phases; identify bugs and provide insights

Skills

Excel

Analytical thinking

Business acumen

Detail orientation

Leadership/decision making

Education

Bachelor’s degree in business/finance/economics

Tools

Oracle R12

SFDC

Job description

Logitech is the Sweet Spot for people who want their actions to have a positive global impact while having the flexibility to do it in their own way. Logitech is the Sweet Spot for people who want their actions to have a positive global impact while having the flexibility to do it in their own way.

The Team and Role:

Logitech is seeking a collaborative and analytical Sr. Bid Desk Analyst to join our North America Pricing Operations & Bid Desk team. This position acts as a vital bridge between our external channel partners and internal teams, resolving complex issues and optimizing partner ecosystems. You will interact regularly with Sales, Marketing, and Finance management for a broad exposure to our Logitech for Business (B2B) teams.

Your Contribution: Be Yourself. Be Open. Stay Hungry and Humble. Collaborate. Challenge. Decide and just Do. Share our passion for Equality and the Environment. These are the behaviours and values you’ll need for success at Logitech.

In this role you will:

• Provide partner support & guidance
• Be responsible for documentation and knowledge sharing
• Identify gaps in existing processes and drive holistic solutions
• Serve as the primary contact and escalation point for support queries from our B2C and B2B partners
• Partner with internal teams to resolve customer concerns and issues
• Create and maintain partner support playbook to include workflows, processes, procedures, and FAQs
• Track incoming support tickets to identify recurring friction points and propose preventive fixes
• Collaborate with Finance to validate and resolve claim discrepancies
• Operationalize Channel Partner Program pricing policies
• Ensure corporate compliance practices by maintaining accurate data, logs, and approval tracking
• Work closely between the Business and IT for system solutions and process improvements pertaining to Salesforce opportunity management, quoting, and other relevant Sales Operations responsibilities
• Formulate and test system enhancements during QA and UAT phases; identifying bugs, providing key insights, and offering practical solutions to IT and business partners

Key Qualifications:

• Self-starter with demonstrated initiative and the ability to work under pressure and appropriately prioritize
• Strong business acumen and ability to wrap business context around analytical responsibilities
• Keen attention to detail
• Ability to demonstrate leadership/decision-making and remain accountable to daily detailsResponsible and accountable to compliance requirements and accuracy
• Strong experience using Excel and related analytical tools

Preferred Qualifications:

• Previous experience in Oracle R12 and/or SFDC
• Proven ability to identify challenges & drive efficiencies at the intersection of Business Processes and IT Systems
• Prior experience working in sales support, customer success, or deal desk
• Exposure to project management and/or participation in project implementations

Education:

Bachelor’s degree in business/finance/economics or related field preferred and minimum 5 years experience with transactional systems and business operations

Compensation:

This position offers an annual base salary typically between $ 68,000 and $ 89,000.

Benefits:

• Medical Coverage
• Dental Coverage
• Vision Coverage
• Traditional and Roth 401(k) Plans
• Flexible Spending Accounts
• Employee Share Purchase Plan (ESPP)
• Basic and Additional Life Insurance
• Disability Coverage
• Adoption and Surrogacy Assistance
• Tuition Reimbursement Plans
• Commuter Benefits
• Paid Time Off
• Paid Holidays
• Bereavement Leave
• Paid Parental Leave

Additional Benefits:

• Wellness Programs
• Health Savings Account Plans
• access to Expert Medical Opinions
• Identity Theft Protection
• Breast Milk Delivery to Nursing Mothers on Business Travel
• access to a Group Legal Plan
• Donations Matching Programs
• Employee Product Discounts
• access to Auto, Home, and Pet Insurance

We help teams collaborate/learn from anywhere, without compromising on productivity or continuity so it should be no surprise that most of our jobs are open to work from home from most locations. Our hybrid work model allows some employees to work remotely while others work on-premises. Within this structure, you may have teams or departments split between working remotely and working in-house.

Across Logitech we empower collaboration and foster play. We help teams collaborate/learn from anywhere, without compromising on productivity or continuity so it should be no surprise that most of our jobs are open to work from home from most locations. Our hybrid work model allows some employees to work remotely while others work on-premises. Within this structure, you may have teams or departments split between working remotely and working in-house.

Logitech is an amazing place to work because it is full of authentic people who are inclusive by nature as well as by design. Being a global company, we value our diversity and celebrate all our differences.

We design award-winning products that drive superior performance when gaming and superior productivity when working. We enable creativity when pursuing passions, and enhance connectivity so everyone is seen, heard and can contribute in their own unique way.

All qualified applicants will receive consideration for employment without regard to race, sex, age, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

As a company, we're just the right size for every person to take initiative and make things happen. We're big enough in our portfolio for those actions to have a global impact. That's a pretty sweet spot to be in and we strive to keep it that way.

Learn more about our values.

Take a look at where we play.

We have offices in over 30+ countries and our products are sold in over 100 countries worldwide.

Check out our general approach.