Sr. Bid Desk Analyst

Logitech; Utah; Hybrid; USD 68,000 - 89,000; Full time

Benefits offered by this job

Medical Coverage

Dental Coverage

Vision Coverage

Traditional and Roth 401(k) Plans

ESPP

Job summary

Logitech is seeking a Sr. Bid Desk Analyst to join the North America Pricing Operations & Bid Desk team. The role bridges external channel partners with internal Sales, Marketing and Finance to resolve complex issues and optimize partner ecosystems.

You will drive documentation, playbooks, and process improvements across Salesforce, quoting, and deal support while ensuring compliance and data accuracy. This hybrid role offers remote work options across the US and in-house collaboration as needed.

Qualifications

• Must be a self-starter with initiative and able to prioritize under pressure.
• Strong business acumen and ability to wrap business context around analytics.
• Proficient with Excel and related analytical tools.
• Bachelor’s degree in business/finance/economics preferred; 5+ years in transactional systems.

Responsibilities

• Provide partner support and guidance.
• Be responsible for documentation and knowledge sharing.
• Identify gaps in existing processes and drive holistic solutions.
• Serve as the primary contact and escalation point for support queries from our B2C and B2B partners.
• Partner with internal teams to resolve customer concerns and issues.
• Create and maintain partner support playbook with workflows, processes, procedures and FAQs.
• Track incoming support tickets to identify recurring friction points and propose preventive fixes.
• Collaborate with Finance to validate and resolve claim discrepancies.
• Operationalize Channel Partner Program pricing policies.
• Ensure corporate compliance by maintaining data, logs and approval tracking.
• Work with Business and IT on Salesforce opportunity management and quoting.
• Formulate and test system enhancements during QA and UAT; identify bugs and provide insights.

Skills

Self-starter

Business acumen

Attention to detail

Leadership/decision-making

Compliance & accuracy

Excel & analytics

Education

Bachelor’s degree in business/finance/economics

Tools

Oracle R12

SFDC

Job description

Logitech is the Sweet Spot for people who want their actions to have a positive global impact while having the flexibility to do it in their own way.

Logitech is the Sweet Spot for people who want their actions to have a positive global impact while having the flexibility to do it in their own way.

The Team and Role:

Logitech is seeking a collaborative and analytical Sr. Bid Desk Analyst to join our North America Pricing Operations & Bid Desk team. This position acts as a vital bridge between our external channel partners and internal teams, resolving complex issues and optimizing partner ecosystems. You will interact regularly with Sales, Marketing, and Finance management for a broad exposure to our Logitech for Business (B2B) teams.

Your Contribution:

Be Yourself. Be Open. Stay Hungry and Humble. Collaborate. Challenge. Decide and just Do. Share our passion for Equality and the Environment. These are the behaviors and values you’ll need for success at Logitech. In this role you will:

• Provide partner support & guidance
• Be responsible for documentation and knowledge sharing
• Identify gaps in existing processes and drive holistic solutions
• Serve as the primary contact and escalation point for support queries from our B2C and B2B partners
• Partner with internal teams to resolve customer concerns and issues
• Create and maintain partner support playbook to include workflows, processes, procedures, and FAQs
• Track incoming support tickets to identify recurring friction points and propose preventive fixes
• Collaborate with Finance to validate and resolve claim discrepancies
• Operationalize Channel Partner Program pricing policies
• Ensure corporate compliance practices by maintaining accurate data, logs, and approval tracking
• Work closely between the Business and IT for system solutions and process improvements pertaining to Salesforce opportunity management, quoting, and other relevant Sales Operations responsibilities
• Formulate and test system enhancements during QA and UAT phases; identifying bugs, providing key insights, and offering practical solutions to IT and business partners

Key Qualifications:

For consideration, you must bring the following minimum skills and behaviors to our team:

• Self-starter with demonstrated initiative and the ability to work under pressure and appropriately prioritize
• Strong business acumen and ability to wrap business context around analytical responsibilities
• Keen attention to detail
• Ability to demonstrate leadership/decision-making and remain accountable to daily details
• Responsible and accountable to compliance requirements and accuracy
• Strong experience using Excel and related analytical tools

Preferred Qualifications:

• Previous experience in Oracle R12 and/or SFDC
• Proven ability to identify challenges & drive efficiencies at the intersection of Business Processes and IT Systems
• Prior experience working in sales support, customer success, or deal desk
• Exposure to project management and/or participation in project implementations
• Education: Bachelor’s degree in business/finance/economics or related field preferred and minimum 5 years experience with transactional systems and business operations

Across Logitech we empower collaboration and foster play. We help teams collaborate/learn from anywhere, without compromising on productivity or continuity so it should be no surprise that most of our jobs are open to work from home from most locations. Our hybrid work model allows some employees to work remotely while others work on-premises. Within this structure, you may have teams or departments split between working remotely and working in-house.

We offer comprehensive and competitive benefits packages and working environments that are designed to be flexible and help you to care for yourself and your loved ones, now and in the future. We believe that good health means more than getting medical care when you need it. Logitech supports a culture that encourages individuals to achieve good physical, financial, emotional, intellectual and social wellbeing so we all can create, achieve and enjoy more and support our families. We can’t wait to tell you more about them being that there are too many to list here and they vary based on location.

All qualified applicants will receive consideration for employmentwithout regard to race, sex, age, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

If you require an accommodation to complete any part of the application process, are limited in the ability, are unable to access or use this online application process and need an alternative method for applying, you may contact us toll free at [phone] for assistance and we will get back to you as soon as possible.

Compensation:

This position offers an annual base salary typically between $ 68,000 and $ 89,000.

Logitech offers benefits such as Medical Coverage, Dental Coverage, Vision Coverage, Traditional and Roth 401(k) Plans, Flexible Spending Accounts, Employee Share Purchase Plan (ESPP), Basic and Additional Life Insurance, Disability Coverage, Adoption and Surrogacy Assistance, Tuition Reimbursement Plans, Commuter Benefits, Paid Time Off, Paid Holidays, Bereavement Leave, and Paid Parental Leave.

Logitech also offers Wellness Programs, Health Savings Account Plans, access to Expert Medical Opinions, Identity Theft Protection, Breast Milk Delivery to Nursing Mothers on Business Travel, access to a Group Legal Plan, Donations Matching Programs, Employee Product Discounts, and access to Auto, Home, and Pet Insurance.