Senior BI Analyst & AI-Driven Insights

Teleion; Seattle (WA); On-site; USD 110,000 - 140,000; Full time

Benefits offered by this job

Full benefits

PTO

401(k)

Job summary

Teleion seeks an experienced data analyst to lead data analysis and BI initiatives in Seattle. You will identify customer experience themes, evaluate data sources, and develop analytics tools and dashboards to deliver actionable insights.

Ideal candidates have 8–10 years of BI experience, strong Excel/Smartsheet skills, data modeling ability, and experience working in agile environments with Jira. This on-site role offers comprehensive benefits and growth opportunities.

Qualifications

• 8-10 years of data analysis and BI experience.
• Advanced skills in Excel, Smartsheet, databases and BI dashboards (like Tableau).
• Experience with data modeling, mapping, and documenting workflows.
• Represent business needs of program managers to analytics team with clear communication.
• History of project management with agile methodology, sprints & stories using Jira.

Responsibilities

• Perform data analysis to identify customer experience themes and trends.
• Evaluate data sources, tools, systems and processes.
• Develop analytics tools, systems and processes.
• Create data models, dashboards, visualizations, and reporting solutions that enable actionable customer insights.
• Support onboarding of new customer feedback sources and integration of data assets.
• Perform business analysis and deliver actionable insights to support decision-making.
• Develop methodologies and incorporate AI to consume unstructured data sources.
• Use AI to streamline work and optimize business processes.
• Document and optimize key business processes to support systematic build out of analysis and reporting systems.

Skills

Data analysis

BI dashboards

Excel

Smartsheet

Databases

Jira

Agile

Communication

MS Office

Tools

Tableau

Job description

Teleion seeks an experienced data analyst to lead data analysis and BI initiatives in Seattle. You will identify customer experience themes, evaluate data sources, and develop analytics tools and dashboards to deliver actionable insights.

Ideal candidates have 8–10 years of BI experience, strong Excel/Smartsheet skills, data modeling ability, and experience working in agile environments with Jira. This on-site role offers comprehensive benefits and growth opportunities.