Senior Benefits & Wellness Programs Lead

Family Residences and Essential Enterprises, Inc.; Bethpage (NY); On-site; USD 90,000 - 120,000; Full time

Job summary

Family Residences and Essential Enterprises, Inc. is seeking a Benefits Supervisor in Bethpage, NY to oversee employee benefit programs, wellness initiatives, and leave management.

You will supervise the HR Benefits Team, coordinate with vendors, carriers, and brokers, and ensure timely, compliant administration of benefits and COBRA as needed. You will lead enrollment activities, respond to inquiries, and drive process improvements across benefits operations while promoting employee engagement

Qualifications

• Bachelor’s degree in human resources, business administration, psychology, or related field.
• Minimum three years’ experience in HR with at least two years administering employee benefits.
• Minimum one year of supervisory experience.
• CEBS, CBP, SHRM or PHR certification preferred.
• Strong knowledge of benefits programs, 401(k) administration, and regulatory compliance.
• Proficient in Microsoft Excel and Office Suite.

Responsibilities

• Oversees the administration of employee benefit programs, including group health, dental, vision, retirement, disability, and voluntary benefits plans, providing guidance and support to employees regarding benefit offerings, eligibility, enrollment, and coverage.
• Responds to employee benefit inquiries, provides consultations as needed, and ensures appropriate tracking and follow-up of outstanding employee and vendor communications, documentation, and requests.
• Oversees workers' compensation administration, including timely claim submission, employee and supervisor education, coordination with the workers' compensation carrier, review of claims experience and trends, and support of safety awareness initiatives.
• Serves as a primary point of contact for benefits vendors, insurance carriers, brokers, and the benefits administration vendors, facilitating communication, resolving issues, and supporting effective vendor relationships.
• Coordinates new hire benefits enrollment, annual open enrollment, and employee education activities, including presentations, enrollment materials, communications regarding plan offerings and changes, coordination of enrollment files with carriers and vendors, and follow-up to ensure timely completion of enrollment requirements.
• Directly supervises the Leave Management Specialist and Benefits Assistant, providing direction, coaching, and support to ensure the timely, accurate, and consistent administration of leave management and other benefits functions in accordance with established policies and procedures.
• Monitors team performance, workload, and completion of assigned responsibilities to ensure service expectations, deadlines, and quality standards are met; addresses performance concerns through coaching, performance improvement plans, and corrective action, as appropriate.
• Collaborates with Employee Relations on leave management, workplace accommodation requests, and other matters requiring coordination between benefits administration and employee relations.
• Coordinates wellness initiatives, benefits fairs, and other programs and events designed to promote employee well-being, increase awareness of available resources, and support employee engagement.

Skills

HR knowledge

Analytical skills

Communication skills

Supervisory skills

Vendor coordination

Education

Bachelor's degree in HR / related field

Tools

Excel

Microsoft Office

Job description

Family Residences and Essential Enterprises, Inc. is seeking a Benefits Supervisor in Bethpage, NY to oversee employee benefit programs, wellness initiatives, and leave management.

You will supervise the HR Benefits Team, coordinate with vendors, carriers, and brokers, and ensure timely, compliant administration of benefits and COBRA as needed. You will lead enrollment activities, respond to inquiries, and drive process improvements across benefits operations while promoting employee engagement