Senior Benefits & Retirement Analytics Lead

NU USA Northeastern University; Boston (MA); On-site; USD 68,000 - 96,000; Full time

Benefits offered by this job

Comprehensive benefits package

Tuition assistance

Wellness program

Job summary

Northeastern University is seeking a Senior Benefits Specialist/Analyst to lead day-to-day health, welfare, and retirement benefits administration. You will analyze plan performance, generate insights, and ensure compliance while collaborating with vendors and internal stakeholders.

The role emphasizes strong customer service, data-driven decision making, and efficient multi-project management in a high-volume environment. A comprehensive benefits package is provided.

Qualifications

• Bachelor's degree or equivalent in HR, business, finance, or related field.
• 10+ years of progressive experience in benefits/retirement analytics or total rewards.

Responsibilities

• Serve as senior contact for escalated benefits inquiries from employees and retirees.
• Administer day-to-day health and welfare and retirement plan operations including enrollment and COBRA coordination.
• Partner with carriers/vendors to troubleshoot data discrepancies and billing reconciliation.
• Build and maintain reports and dashboards on benefits utilization and retirement participation.
• Support compliance activities and cross-functional projects within HR.

Skills

Benefits administration

Retirement program administration

Data analysis

Customer service orientation

Regulatory knowledge

Education

Bachelor's degree in HR/Business/Finance or related field

10+ years progressive experience in benefits/retirement analytics

Tools

Workday

Excel

Job description

Northeastern University is seeking a Senior Benefits Specialist/Analyst to lead day-to-day health, welfare, and retirement benefits administration. You will analyze plan performance, generate insights, and ensure compliance while collaborating with vendors and internal stakeholders.

The role emphasizes strong customer service, data-driven decision making, and efficient multi-project management in a high-volume environment. A comprehensive benefits package is provided.