Senior Benefits Operations Specialist

RaceTrac, Inc.; Atlanta (GA); On-site; USD 85,000 - 110,000; Full time

Job summary

RaceTrac, Inc. is seeking a Senior Benefits Specialist to own and administer assigned employee benefit programs.

You will manage eligibility, enrollment, vendor activities, and complex benefit issues as a Tier 2 resource, driving improvements and ensuring regulatory compliance. This role collaborates with HRIS, Payroll, Finance, and HR Business Partners to execute initiatives and optimize benefit operations.

Qualifications

• Strong knowledge of health and welfare benefit plan administration and processes.
• Experience administering benefit programs and working with vendors.
• Experience resolving complex benefit issues and supporting Open Enrollment and system implementations.
• Strong analytical and problem-solving skills to identify issues and root causes.
• Strong organizational skills to manage multiple priorities and deadlines.
• Excellent written and verbal communication skills.

Responsibilities

• Independently administers assigned benefit programs and processes including eligibility, enrollment, plan administration, and vendor activities.
• Acts as primary Tier 2 resource for complex benefit issues; researches root causes and drives resolution.
• Oversees day-to-day activities with benefit vendors and implements approved changes.
• Owns workstreams for Open Enrollment, system testing, implementations, and vendor transitions.
• Owns benefits compliance activities including notices, reporting, testing and regulatory requirements.
• Analyzes benefit trends to identify recurring issues and improvement opportunities.
• Supports development of employee benefit communications and educational materials.
• Partners with HRIS, Payroll, Finance, HRBP, Leave Administration, vendors, and stakeholders.
• Develops and maintains benefits procedures and workflows for consistent administration.
• Provides guidance on complex benefit administration questions to team members.
• Manages priorities and deadlines with proactive status updates.

Skills

Benefit administration

Vendor management

Open Enrollment

Root cause

Multi-tasking

Communication

Workday

Tools

Workday

Job description

RaceTrac, Inc. is seeking a Senior Benefits Specialist to own and administer assigned employee benefit programs.

You will manage eligibility, enrollment, vendor activities, and complex benefit issues as a Tier 2 resource, driving improvements and ensuring regulatory compliance. This role collaborates with HRIS, Payroll, Finance, and HR Business Partners to execute initiatives and optimize benefit operations.