Senior Benefits & HRIS Specialist – Americas

Wood Mackenzie; Boston (MA); On-site; USD 90,000 - 100,000; Full time

Job summary

Wood Mackenzie, a global leader in analytics and data for energy and resources, seeks a Senior Specialist – Human Resources (Benefits) in Boston. You will oversee benefits administration across the Americas, support renewals, and partner with payroll, vendors, and HR teams to ensure accurate and compliant benefits delivery.

You will guide employees on options, resolve complex issues, and maintain data integrity in Workday. The role requires 4+ years in benefits with US‑centric experience.

Qualifications

• 4+ years of benefits administration, ideally across US, Canada, Mexico, and Brazil.
• Strong interpersonal and communication skills.
• Ability to analyze situations and recommend solutions.
• Experience working with HR systems such as Workday.
• Ability to manage multiple priorities and work collaboratively across teams.

Responsibilities

• Enter and validate employee benefit elections during onboarding or open enrolment.
• Process benefit cessation and ensure correct end dates for leavers.
• Review and approve life event requests and update benefit selections accordingly.
• Coordinate COBRA notifications, enrolment, and continuation coverage administration.
• Manage end‑to‑end leave cases including approvals and employee/manager coordination.
• Communicate leave status and related changes to payroll to ensure accurate pay and benefit deductions.
• Ensure benefits continue or adjust correctly during periods of leave.
• Provide first-line guidance on benefit plans, enrolment, coverage, and processes.
• Investigate and resolve complex benefit issues escalated from employees, managers, vendors, or HR teams.
• Work with vendors to resolve denied or complex insurance claims.
• Advise employees on benefit options and coverage implications.
• Resolve benefit-related payroll issues, deductions, adjustments, and reimbursements in partnership with payroll.
• Guide employees on steps needed for benefit changes or compliance.
• Serve as day-to-day liaison between company and benefit providers/brokers.
• Manage complex vendor/service issues not resolved via standard channels.
• Monitor and ensure all benefits comply with relevant regulations.
• Produce and submit statutory filings and employee compliance communications.
• Provide documentation and responses during internal or external audits.
• Continue supporting HR operations processes where needed.
• Ensure employee data accuracy in HR systems (e.g., Workday).
• Perform system testing for benefit changes, upgrades, or renewals.
• Oversee system interfaces between HRIS, payroll, and benefit vendors.
• Monitor and reconcile benefits data across systems.
• Validate carrier invoices against enrolment and eligibility data.
• Correct historical billing discrepancies and backdated changes.
• Manage employer contributions and funding processes for savings plans.

Skills

Interpersonal skills

Analytical ability

Cross-functional collaboration

Tools

Workday

Job description

Wood Mackenzie, a global leader in analytics and data for energy and resources, seeks a Senior Specialist – Human Resources (Benefits) in Boston. You will oversee benefits administration across the Americas, support renewals, and partner with payroll, vendors, and HR teams to ensure accurate and compliant benefits delivery.

You will guide employees on options, resolve complex issues, and maintain data integrity in Workday. The role requires 4+ years in benefits with US‑centric experience.