Senior HR Benefits Specialist (Americas)

Wood Mackenzie Inc.; Boston (MA); Sur place; USD 90 000 - 100 000; Plein temps

Résumé du poste

Wood Mackenzie Inc. in Boston seeks a Senior Specialist – Human Resources (Benefits) to administer benefits across the Americas, including onboarding, open enrolment, COBRA, leaves, and payroll coordination.

The role requires strong communication, vendor management, and proficiency with Workday, ensuring compliant, accurate benefits data while guiding employees through options and changes.

Qualifications

• 4+ years of benefits administration, ideally across the US, Canada, Mexico, and Brazil.
• Strong interpersonal and communication skills.
• Experience working with HR systems such as Workday.
• Ability to manage multiple priorities and work collaboratively across teams.

Responsabilités

• Enter and validate employee benefit elections during onboarding or open enrolment.
• Process benefit cessation and ensure correct end dates for leavers.
• Review and approve life event requests and update benefit selections accordingly.
• Coordinate COBRA notifications, enrolment, and continuation coverage administration with the vendor following qualifying events.
• Manage end‑to‑end leave cases including approvals and employee/manager co‑ordination.
• Communicate leave status and related changes to payroll to ensure accurate pay and benefit deductions.
• Ensure benefits continue or adjust correctly during periods of leave.
• Provide first‑line guidance on benefit plans, enrolment, coverage, and processes.
• Send standard communications to employees.
• Investigate and resolve complex benefit issues escalated from employees, managers, vendors, or HR teams.
• Work with vendors to resolve denied or complex insurance claims
• Advise employees on benefit options and coverage implications
• Resolve benefit‑related payroll issues, deductions, adjustments, and reimbursements in partnership with payroll
• Guide employees on steps needed for benefit changes or compliance.

Connaissances

Benefits administration

Communication

Workday

Outils

Workday

Description du poste

Wood Mackenzie Inc. in Boston seeks a Senior Specialist – Human Resources (Benefits) to administer benefits across the Americas, including onboarding, open enrolment, COBRA, leaves, and payroll coordination.

The role requires strong communication, vendor management, and proficiency with Workday, ensuring compliant, accurate benefits data while guiding employees through options and changes.