Senior Benefits Analyst - 72003130

Business and Financial Operations; Tallahassee (FL); On-site; USD 70,000 - 95,000; Full time

Job summary

Florida Retirement System seeks a Senior Benefits Analyst to oversee and approve retirement benefit processing, including DROP terminations, refunds, and payouts. The role leads professional staff, manages workflow, and trains team members on retirement benefit processes to ensure accurate and timely payroll completion.

The analyst will review data for accuracy, coordinate assignments, and support staff to maintain high service levels and compliance with applicable rules and regulations.

Qualifications

• Five years of professional experience in insurance, retirement, social security, administration, call center, customer service, fiscal work, statistics, or personnel.
• Ability to review data for accuracy and identify errors; collect, evaluate, and verify retirement benefits data.
• Ability to train others and communicate effectively verbally and in writing.
• Proficiency operating personal computers with Word or comparable software.
• Ability to plan, organize and coordinate work assignments and work independently.

Skills

Data accuracy review

Training others

Verbal and written communication

Organize and coordinate work

Tools

Microsoft Word

Job description

The Senior Benefits Analyst in the Division of Retirement/Benefit Payments analyzes and approves retirement benefit processing including DROP terminations, refunds, and payouts for the Florida Retirement System. The role serves as a lead worker overseeing professional employees, manages workflow and production, and trains staff on retirement benefit processes while ensuring accuracy and timely payroll completion.

Key qualifications:

• Five years of professional experience in insurance, retirement, social security, administration, call center, customer service, fiscal work, statistics, or personnel
• Ability to review data for accuracy and identify errors; collect, evaluate, and verify retirement benefits data
• Ability to train others and communicate effectively verbally and in writing
• Proficiency operating personal computers with Word or comparable software
• Ability to plan, organize and coordinate work assignments and work independently