Senior Benefits Account Manager (Remote)

Insurance Office of America; Longwood (FL); Hybrid; USD 70,000 - 90,000; Full time

Benefits offered by this job

Company-paid health insurance

401K with employer match

Paid holidays

Career progression opportunities

Work-life balance

Job summary

Insurance Office of America (IOA) in Longwood, FL is seeking an Account Manager - Employee Benefits to oversee client service, lead an account team, and drive renewals and new business setup.

Reporting to Producer direction, responsibilities include managing a book of business, coordinating Account Coordinators, ensuring service levels, and identifying sales opportunities within a collaborative environment.

Qualifications

• 5+ years of industry experience.
• Active licensing required.
• Exceptional customer service and communication skills.
• Strong organizational, delegation, and decision-making skills.
• High accuracy in handling large work volumes.

Responsibilities

• Manage an assigned book of business and ensure performance.
• Deliver outstanding service and respond quickly to requests.
• Lead the account team and direct daily activities of Account Coordinators.
• Identify sales opportunities to grow IOA business.
• Oversee new business setup, renewals, and data management.
• Build and improve client relationships and advocate for clients.

Skills

5+ years of industry experience

Active licensing

Exceptional customer service

Communication skills

MS Office proficiency

Education

High School Diploma

Tools

MS Office

Job description

Insurance Office of America (IOA) in Longwood, FL is seeking an Account Manager - Employee Benefits to oversee client service, lead an account team, and drive renewals and new business setup.

Reporting to Producer direction, responsibilities include managing a book of business, coordinating Account Coordinators, ensuring service levels, and identifying sales opportunities within a collaborative environment.