Employee Benefits Account Manager — Remote

Insurance Office of America; Sarasota (FL); Hybrid; USD 70,000 - 90,000; Full time

Benefits offered by this job

Health insurance

401K with employer match

Paid holidays

Career progression

Work-life balance

Community service

Job summary

Insurance Office of America (IOA) seeks an Account Manager – Employee Benefits to oversee an assigned book of business, drive client service excellence, and lead Account Coordinators. The role combines remote work with occasional on-site activity from Longwood, FL, handling renewals, data management, carrier communications, and new business setup while pursuing growth opportunities for IOA clients.

Ideal candidates have 5+ years in employee benefits and active licensing; IOA offers competitive

Qualifications

• 5+ years of experience in employee benefits or client services.
• Active insurance license is required.
• Strong communication and organizational skills.
• Ability to lead and develop a team of coordinators.
• Proficiency with MS Office suite (Outlook, Word, Excel) and data management.

Responsibilities

• Manage an assigned book of business and ensure performance targets.
• Deliver outstanding client service and timely communication.
• Lead the account team and coordinate daily tasks of Account Coordinators.
• Direct renewals, data gathering, and new client setup processes.
• Identify and pursue opportunities for adding value for clients and IOA.

Skills

Customer service

Communication skills

Team leadership

Education

High School Diploma

Tools

MS Office

Outlook

Excel

Word

Job description

Insurance Office of America (IOA) seeks an Account Manager – Employee Benefits to oversee an assigned book of business, drive client service excellence, and lead Account Coordinators. The role combines remote work with occasional on-site activity from Longwood, FL, handling renewals, data management, carrier communications, and new business setup while pursuing growth opportunities for IOA clients.

Ideal candidates have 5+ years in employee benefits and active licensing; IOA offers competitive