Senior Benefits Account Manager - Client Growth & Strategy

Foundation Risk Partners, Corp.; South Braintree (MA); On-site; USD 90,000 - 150,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Paid time off

Job summary

Foundation Risk Partners is seeking a Senior Account Manager for The Westport Group to lead client relationships in executive life and disability accounts. You will collaborate with Producers and internal teams to deliver outstanding service while guiding the service team and ensuring successful client outcomes.

The role emphasizes managing complex, high-touch client portfolios, driving enrollment and renewal strategies, and maintaining compliance with industry standards.

Qualifications

• 7+ years of employee benefits account management experience within a brokerage, consulting, or carrier environment.
• Experience managing complex, high-touch client relationships.
• Multi-life disability income experience preferred.
• Strong consultative, relationship-building, and problem-solving skills.
• Exceptional communication and presentation abilities.
• Proven leadership and team collaboration experience.
• Highly organized with the ability to manage multiple priorities.
• Advanced proficiency in Microsoft Office and benefits administration platforms.

Responsibilities

• Serve as the primary relationship manager for a portfolio of complex employee benefits clients.
• Develop and execute enrollment, service, and renewal strategies that align with client objectives.
• Lead all phases of the client lifecycle, from onboarding through ongoing account management.
• Ensure timely, accurate delivery of client communications, reports, and service deliverables.
• Partner with Producers on client presentations, proposals, and growth initiatives.
• Mentor and support service team members while helping drive operational excellence.
• Maintain compliance, oversee client records, and leverage enrollment and benefits administration systems.
• Stay current on industry trends, products, and market developments.

Skills

Relationship management

Client communication

Leadership

Problem solving

Multitasking

Team collaboration

Tools

MS Office

Benefits platforms

Job description

Foundation Risk Partners is seeking a Senior Account Manager for The Westport Group to lead client relationships in executive life and disability accounts. You will collaborate with Producers and internal teams to deliver outstanding service while guiding the service team and ensuring successful client outcomes.

The role emphasizes managing complex, high-touch client portfolios, driving enrollment and renewal strategies, and maintaining compliance with industry standards.