Senior Benefit Programs Specialist

Commonwealth of VA Careers; Fork Union (VA); On-site; USD 36,000 - 58,000; Full time

Job summary

The Commonwealth of VA Careers is seeking a Benefit Programs Specialist III at Fluvanna County Department of Social Services to interview applicants and determine eligibility for SNAP, Medicaid and other public assistance programs. The role requires advanced proficiency in eligibility determination and the ability to review cases for accuracy and compliance.

The incumbent will conduct initial and ongoing eligibility determinations, review complex cases, monitor program trends, and contribute to

Qualifications

• Advanced knowledge of applicable laws, codes, policies, and procedures related to public assistance programs.
• Ability to determine benefits eligibility from complex data and guidelines.
• Strong interviewing, data collection, and evaluation abilities.
• Capacity to work independently within established guidelines and escalate complex cases.

Responsibilities

• Contacts vendors for services and ensures payments to allow for the restoration or continuation of services.
• Monitors efficacy, trends of programs, and completes seasonal, quarterly and yearly reports;
• Participates on task forces, strategic planning, mentoring volunteers, students and new employees, teaching classes, and conducting outreach;
• Reviews cases for correctness, identifies significant errors/problems in caseloads and determines if the errors/problems are with the section, unit or with an employee;
• Provides statistical data and other information to support budget requests; interviews clients who provide questionable or fraudulent statements and information and determines program eligibility;
• Documents data and information gathered and compares findings with established guidelines of program eligibility;
• Prepares reports regarding quality control and makes recommendations to the supervisor;
• Explains programs, and the rights and responsibilities of applicants and recipients, and conducts follow-up as needed;

Skills

Computer skills

Job description

The Commonwealth of VA Careers is seeking a Benefit Programs Specialist III at Fluvanna County Department of Social Services to interview applicants and determine eligibility for SNAP, Medicaid and other public assistance programs. The role requires advanced proficiency in eligibility determination and the ability to review cases for accuracy and compliance.

The incumbent will conduct initial and ongoing eligibility determinations, review complex cases, monitor program trends, and contribute to