Senior Benefit Programs Specialist: Eligibility & QC

Virginia-Department-of-Social-Service; Fork Union (VA); On-site; USD 52,000 - 72,000; Full time

Job summary

Fluvanna County Department of Social Services seeks a Benefit Programs Specialist III to interview applicants and determine eligibility for SNAP, Medicaid and other public assistance. The role requires advanced knowledge of program rules and the ability to handle complex cases with accuracy and compliance.

The incumbent will review cases, monitor program performance, prepare reports, and assist in training staff.

Qualifications

• Advanced knowledge of public assistance programs and eligibility rules.
• Ability to review cases for accuracy and compliance.
• Leadership or mentoring experience is preferred.

Responsibilities

• Interview applicants and determine program eligibility.
• Monitor program performance and complete reports.
• Review cases for errors and determine root causes.
• Provide data to support budget requests.
• Explain programs and recipients' rights and responsibilities.
• Maintain records and prepare required summaries.

Skills

Interviewing

Eligibility determination

Case review

Data analysis

Job description

Fluvanna County Department of Social Services seeks a Benefit Programs Specialist III to interview applicants and determine eligibility for SNAP, Medicaid and other public assistance. The role requires advanced knowledge of program rules and the ability to handle complex cases with accuracy and compliance.

The incumbent will review cases, monitor program performance, prepare reports, and assist in training staff.