Senior Benefit Programs Lead & Trainer

Virginia Department of Social Services; Culpeper (VA); On-site; USD 65,000 - 85,000; Full time

Job summary

Culpeper County Department of Social Services in Culpeper, VA seeks a Benefit Programs Specialist IV to lead staff, provide training, and back up supervision during busy periods while handling the most complex cases.

You will interpret applicable laws and policies, coordinate program training, prepare case records and monthly reports, maintain deadlines, and collaborate with community partners to help eligible individuals and families.

Qualifications

• Leadership in a supervisory capacity for Benefit Programs Specialists.
• Experience guiding staff through complex casework and policy guidance.
• Ability to train staff and coordinate program training sessions.
• Familiarity with eligibility determination processes and confidentiality requirements.

Responsibilities

• Lead worker and back up supervision during staff coverage and workload balance.
• Provide training to staff on policies, procedures and case management.
• Review case files and ensure accuracy and timeliness of work.
• Handle the most complex and sensitive cases and advise on policy interpretation.
• Prepare case records, reports and statistics for management.
• Coordinate and collaborate with community partners to assist clients.

Skills

Lead training

Case management

Policy interpretation

Staff supervision

Education

Leadership experience

Public welfare program knowledge

Tools

Personal computer

Office software

Job description

Culpeper County Department of Social Services in Culpeper, VA seeks a Benefit Programs Specialist IV to lead staff, provide training, and back up supervision during busy periods while handling the most complex cases.

You will interpret applicable laws and policies, coordinate program training, prepare case records and monthly reports, maintain deadlines, and collaborate with community partners to help eligible individuals and families.