Senior Behavioral Health Clinician – Triage & Care

Blue Shield of California; Long Beach (CA); On-site; USD 91,000 - 136,000; Full time

Job summary

Blue Shield of California in Long Beach, CA is seeking a Senior Behavioral Health Care Management Clinician to support the Behavioral Health Triage Line. You will assess member needs, provide crisis interventions, and coordinate care with providers and interdisciplinary teams.

The role requires a Master’s degree (non-RN licensure) or an RN with related degree; CA licensure (LCSW/LMFT/LPCC/RN/PsyD) is required. A Certified Case Manager is preferred.

Qualifications

• Master's degree required for non-RN licensure.
• RN requires an associate's degree or BSN preferred.
• Licensed in CA (LCSW/LMFT/LPCC/RN/PsyD) required.
• Certified Case Manager preferred.
• 5 years of experience; 3 years in behavioral health or triage/crisis line.

Responsibilities

• Assess needs and provide crisis support on the Behavioral Health Triage Line.
• Review and route referrals based on clinical criteria.
• Support intake workflows, case creation, timely assignment, continuity of care.
• Maintain a small caseload for ongoing behavioral health care coordination.
• Assess barriers to care and connect members with providers and resources.
• Collaborate with care managers and interdisciplinary teams.
• Provide clinical guidance in case consultations and team meetings.
• Complete mandated reporting to appropriate agencies.

Skills

Behavioral health

Crisis intervention

Care coordination

Team collaboration

Clinical consultation

Education

Master's degree (non-RN licensure)

RN: associate's degree or BSN preferred

Tools

CA License (LCSW/LMFT/LPCC/RN/PsyD)

Certified Case Manager

Job description

Blue Shield of California in Long Beach, CA is seeking a Senior Behavioral Health Care Management Clinician to support the Behavioral Health Triage Line. You will assess member needs, provide crisis interventions, and coordinate care with providers and interdisciplinary teams.

The role requires a Master’s degree (non-RN licensure) or an RN with related degree; CA licensure (LCSW/LMFT/LPCC/RN/PsyD) is required. A Certified Case Manager is preferred.