Senior Behavioral Health Admin Specialist

Baycare; Tampa (FL); On-site; USD 25,000 - 30,000; Full time

Job summary

BayCare is seeking an administrative and patient support specialist to operate in a high-volume provider office in Tampa, FL. You will register patients, schedule appointments, handle inquiries, collect payments, and support revenue cycle tasks to ensure quality customer service.

Responsibilities include accurate data collection, updating patient information, and ensuring encounter documentation is complete before checkout. Some travel and shift variation may be required.

Qualifications

• HS Graduate or GED required.
• Experience in a high-volume provider office and revenue cycle functions preferred.
• BLS required.
• Experience in Healthcare or Behavioral Health is a plus.

Responsibilities

• Registers and checks in patients and collects and posts payments.
• Schedules patient appointments and assists with patient inquiries.
• Ensures completion of encounter documentation prior to checkout.
• Reviews registration information for accuracy and updates as needed.
• Manages daily schedules and coordinates with supervisors to optimize provider capacity.
• Performs other duties as assigned; travel may be required.

Skills

Customer service

Scheduling

Cash handling

Patient inquiry support

Phone etiquette

Education

High School Diploma or GED

Job description

BayCare is seeking an administrative and patient support specialist to operate in a high-volume provider office in Tampa, FL. You will register patients, schedule appointments, handle inquiries, collect payments, and support revenue cycle tasks to ensure quality customer service.

Responsibilities include accurate data collection, updating patient information, and ensuring encounter documentation is complete before checkout. Some travel and shift variation may be required.