Senior Banking Solutions Specialist

Amerantbank; Miami (FL); On-site; USD 42,000 - 56,000; Full time

Job summary

Amerant Bank is seeking a Banking Specialist III in Miami, FL, to provide teller and platform-based transactions, manage lobby activity, and support mobile, online banking and digital solutions.

The role emphasizes customer education, cross-selling banking products, and maintaining compliance with Bank Secrecy Act and other regulations. Strong service orientation and 3+ years in retail banking are required.

Qualifications

• At least 3 years in bank sales and service environment.
• Proven ability to meet sales goals.
• Knowledge of consumer and small business banking products.
• NMLS registration required or willingness to register.

Responsibilities

• Process deposits, withdrawals, checks, and cashier's checks.
• Open new accounts and maintain customer records.
• Support mobile, online banking and digital solutions.
• Assist with Know Your Customer requirements and compliance.
• Deliver excellent customer service and resolve issues.

Skills

Bank sales

Customer service

MS Office

Outlook

Education

High school diploma or equivalent

Tools

MS Office

Job description

Amerant Bank is seeking a Banking Specialist III in Miami, FL, to provide teller and platform-based transactions, manage lobby activity, and support mobile, online banking and digital solutions.

The role emphasizes customer education, cross-selling banking products, and maintaining compliance with Bank Secrecy Act and other regulations. Strong service orientation and 3+ years in retail banking are required.