Banking Specialist — Drive Customer Solutions & Growth

Amerantbank; Town of Florida (NY); On-site; USD 42,000 - 54,000; Full time

Job summary

Amerant Bank is seeking a Banking Specialist III in Hialeah, FL. You will handle teller and platform-based transactions, manage lobby activity, and support mobile, online banking, and digital solutions. You will educate customers on consumer and small business products while delivering exceptional service.

This role emphasizes meeting sales goals, building relationships, and promoting additional services to customers. A strong focus on accuracy, compliance, and customer satisfaction is required.

Qualifications

• Basic report writing ability.
• Strong organizational and telephone skills.
• Proficiency with Outlook, Internet and MS Office tools.

Responsibilities

• Handle teller and platform transactions accurately.
• Maintain lobby activity and support mobile/online banking solutions.
• Educate customers on banking products and services.
• Meet or exceed sales goals while delivering quality customer service.
• Refer clients to other banking lines as appropriate.

Skills

Customer Service

Sales

Communication

Organizational Skills

Telephone Skills

Report Writing

Tools

Outlook

MS Word

MS Excel

MS PowerPoint

MS Office

Job description

Amerant Bank is seeking a Banking Specialist III in Hialeah, FL. You will handle teller and platform-based transactions, manage lobby activity, and support mobile, online banking, and digital solutions. You will educate customers on consumer and small business products while delivering exceptional service.

This role emphasizes meeting sales goals, building relationships, and promoting additional services to customers. A strong focus on accuracy, compliance, and customer satisfaction is required.