Banking Specialist III: Customer Growth & Digital

Amerant Bank; Boca Raton (FL); On-site; USD 42,000 - 64,000; Full time

Job summary

Amerant Bank is seeking a Banking Specialist III-Floater in Boca Raton, FL to handle teller and platform-based transactions, manage lobby activity, and support mobile, online, and digital solutions. The role emphasizes identifying customer needs and selling appropriate banking products, with a focus on regulatory compliance and exceptional customer service.

The position requires over 3 years of banking sales/service experience, English proficiency, and a High School diploma or GED, with AA or

Qualifications

• Minimum Work Experience Requirements: Banking Specialist III requires over 3 years’ experience in Bank sales / service environment or equivalent experience to include sales results.
• English required, and certain markets may require second language skills.

Responsibilities

• Process deposits, withdrawals, check cashing, and cashier’s checks.
• Open new accounts and maintain existing accounts including debit card issuance and KYC.
• Follow Bank policies, procedures, and regulatory requirements (including BSA/AML).
• Educate customers on digital banking channels and promote product usage.

Education

High School or GED required

AA or Bachelor’s Degree preferred

Job description

Amerant Bank is seeking a Banking Specialist III-Floater in Boca Raton, FL to handle teller and platform-based transactions, manage lobby activity, and support mobile, online, and digital solutions. The role emphasizes identifying customer needs and selling appropriate banking products, with a focus on regulatory compliance and exceptional customer service.

The position requires over 3 years of banking sales/service experience, English proficiency, and a High School diploma or GED, with AA or