Senior Banking Services Unit Manager

M&T Bank Corporation; Buffalo (NY); Híbrido; USD 75 000 - 124 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical benefits

Retirement benefits

Paid volunteer time (40 hours/year)

Resumo da oferta

M&T Bank Corporation in Buffalo, NY is seeking an experienced manager to oversee daily activities and strategic planning for a unit within Banking Services. You will coach staff, manage performance, and ensure compliance with policies and regulatory standards while driving operational efficiency and risk controls.

The role requires at least 7 years of combined education and work experience with 2 years of leadership, plus strong communication and customer service skills.

Qualificações

• 7 years combined education and work experience, including supervisory/leadership experience.
• PreferredBachelor's degree in a related field.
• Strong customer service and communication skills.

Responsabilidades

• Oversee daily activities and strategic planning of one or more units within Banking Services.
• Direct and monitor staff to ensure compliance with policies and procedures.
• Provide leadership, guidance, and training; manage performance and promotions.
• Compile month-end data for management review and decision-making.
• Maintain service levels and address escalations to meet business expectations.

Conhecimentos

Customer service

Leadership

Communication skills

Risk awareness

Formação académica

Bachelor9s degree

7+ years education/experience

Ferramentas

Excel

Word

PowerPoint

Descrição da oferta de emprego

M&T Bank Corporation in Buffalo, NY is seeking an experienced manager to oversee daily activities and strategic planning for a unit within Banking Services. You will coach staff, manage performance, and ensure compliance with policies and regulatory standards while driving operational efficiency and risk controls.

The role requires at least 7 years of combined education and work experience with 2 years of leadership, plus strong communication and customer service skills.