Senior Banking Services & Accounts Specialist

Centennial Bank; Florida; Vor Ort; USD 38.000 - 52.000; Vollzeit

Zusammenfassung

Centennial Bank is seeking a Senior Customer Service Representative to retain existing relationships and open new deposit accounts. The role emphasizes promoting bank products, providing notary services, and supporting branch goals while ensuring strong customer service.

The Sr CSR may also assist with loan origination and processing as needed. Ideal candidates will have strong communication, math, and problem-solving skills, along with experience in banking or related fields.

Qualifikationen

• Ability to effectively communicate information and respond to questions from customers and colleagues.
• Strong mathematical aptitude for discounts, interest, percentages and ratios.
• Capable of critical thinking to follow instructions and solve routine problems.
• Collaborates with team to support branch goals and assist other staff.

Aufgaben

• Open consumer and business accounts and services.
• Cross-sell bank products and services to meet customer needs.
• Resolve customer concerns and provide long-term solutions.
• Assist with loan origination and processing as needed.
• Provide notary and other ancillary services when required.
• Maintain accurate documentation and stay compliant with policies.

Kenntnisse

Communication skills

Mathematical skills

Critical thinking skills

Teamwork

Ausbildung

High School or better

Tools

Spreadsheet

Jobbeschreibung

Centennial Bank is seeking a Senior Customer Service Representative to retain existing relationships and open new deposit accounts. The role emphasizes promoting bank products, providing notary services, and supporting branch goals while ensuring strong customer service.

The Sr CSR may also assist with loan origination and processing as needed. Ideal candidates will have strong communication, math, and problem-solving skills, along with experience in banking or related fields.