Customer Service Banker I — Accounts & Growth

Centennial Bank; Jonesboro (AR); On-site; USD 30,000 - 40,000; Full time

Job summary

Centennial Bank is looking for a Customer Service Representative (CSR) I in Jonesboro, Arkansas. The successful candidate will retain and establish deposit accounts by achieving branch goals, promoting and cross-selling various bank products and services.

This role requires high school education and effective communication skills. Candidates will deal with customer inquiries, resolve concerns, and provide assistance with loan processing. The position may require some evening work and travel.

Qualifications

• High school or GED, with specialized schooling or 12-18 months experience.
• Ability to communicate effectively with customers.
• Basic mathematical skills for calculations.

Responsibilities

• Open new accounts and promote bank products.
• Resolve customer concerns and build loyalty.
• Maintain professionalism and adhere to schedules.

Skills

Customer service

Sales ability

Communication skills

Critical thinking

Mathematics

Education

High school or GED

Tools

Spreadsheet

10-Key

Payroll Systems

Word Processing/Typing

Job description

Centennial Bank is looking for a Customer Service Representative (CSR) I in Jonesboro, Arkansas. The successful candidate will retain and establish deposit accounts by achieving branch goals, promoting and cross-selling various bank products and services.

This role requires high school education and effective communication skills. Candidates will deal with customer inquiries, resolve concerns, and provide assistance with loan processing. The position may require some evening work and travel.