Banking CSR: Depository Accounts & Customer Service

Commercial-Bank; Ithaca (MI); On-site; USD 36,000 - 48,000; Full time

Job summary

Commercial Bank is seeking a customer-focused associate to support depository needs and provide excellent service to customers at various bank locations. The role includes opening accounts, processing transactions, and assisting in teller operations while adhering to bank policies.

Candidates should have at least 1 year of banking or related experience, strong organizational and communication skills, and be available for Saturday hours. A high school diploma or GED is required.

Qualifications

• Requires High School Diploma or GED.
• Minimum 1 year banking or related experience with cash handling and customer service.
• Good understanding of all Commercial Bank depository products and services; ability to multitask.

Responsibilities

• Open new consumer depository accounts.
• Conduct depository and customer changes accurately and efficiently.
• Conduct customer transactions accurately and efficiently.
• Assist in teller line operations as assigned by CSR Manager.
• Complete required BAI training annually.

Skills

Customer service

Multitasking

Organization

Communication

Education

High School Diploma/GED

Tools

Banking software

Word

Excel

PowerPoint

Publisher

Outlook

BAI Learning & Development

Job description

Commercial Bank is seeking a customer-focused associate to support depository needs and provide excellent service to customers at various bank locations. The role includes opening accounts, processing transactions, and assisting in teller operations while adhering to bank policies.

Candidates should have at least 1 year of banking or related experience, strong organizational and communication skills, and be available for Saturday hours. A high school diploma or GED is required.