Senior Banking Client Care Specialist (Part-Time)

Western Alliance Bancorporation; San Diego (CA); On-site; USD 38,000 - 47,000; Part time

Benefits offered by this job

Ownership stake in the company

Medical and dental insurance

Time off

401k matching program

Tuition assistance program

Employee volunteer program

Wellness program

Job summary

Western Alliance Bank, a subsidiary of Western Alliance Bancorporation, is seeking a Part-time Senior Client Care Specialist (Branch Teller) in San Diego, CA. The role focuses on delivering exceptional client service, processing complex transactions, and supporting sales, service, and operations with accuracy and care.

The position requires 2+ years in banking or related field, a high school diploma, and strong communication skills.

Qualifications

• 2+ years of related experience in Customer Service, Branch Banking Operations, Treasury Management Service or similar field.
• Advanced speaking and writing communication skills.

Responsibilities

• Process transactions accurately and efficiently, responding to client inquiries with professional, client-centric communication.
• Own issues through resolution, escalating when necessary and engaging internal resources promptly.
• Meet or exceed service level standards including customer service, turnaround time, cross-selling goals, risk management and regulatory compliance.

Skills

Customer service

Banking operations

Communication skills

Education

High school diploma

Job description

Western Alliance Bank, a subsidiary of Western Alliance Bancorporation, is seeking a Part-time Senior Client Care Specialist (Branch Teller) in San Diego, CA. The role focuses on delivering exceptional client service, processing complex transactions, and supporting sales, service, and operations with accuracy and care.

The position requires 2+ years in banking or related field, a high school diploma, and strong communication skills.