Part-Time Banking Client Care Specialist

Western Alliance Bank; San Diego (CA); On-site; USD 38,000 - 47,000; Part time

Benefits offered by this job

Competitive salaries

401k matching program

Job summary

Western Alliance Bank in San Diego, CA is seeking a Part-time Senior Client Care Specialist (Branch Teller). The role focuses on delivering exceptional client service, handling complex transactions, and supporting cross-selling while maintaining regulatory compliance.

You will operate in a fast-paced branch environment, collaborate with teammates, and use multiple banking systems to assist clients with inquiries, issues, and service requests.

Qualifications

• 2+ years of related experience in Customer Service, Branch Banking Operations, Treasury Management Service or similar field.

Responsibilities

• Display a high level of client service and provide a professional, prompt, and accurate banking experience.
• Perform complex transactions and service requests in accordance with policies and procedures.
• Set client expectations, recommend appropriate products and services, and mitigate risk by researching and documenting client requests.

Skills

Customer service

Banking operations

Education

High school diploma

Job description

Western Alliance Bank in San Diego, CA is seeking a Part-time Senior Client Care Specialist (Branch Teller). The role focuses on delivering exceptional client service, handling complex transactions, and supporting cross-selling while maintaining regulatory compliance.

You will operate in a fast-paced branch environment, collaborate with teammates, and use multiple banking systems to assist clients with inquiries, issues, and service requests.