Senior Banking Advisor — Client Growth & Solutions

Bank of America Corporation; Concord (NH); On-site; USD 36,000 - 44,000; Full time

Job summary

Bank of America is seeking a client-facing Financial Center Associate to uncover personal banking needs and guide clients to suitable solutions. You will support self‑service and transactional activities while delivering outstanding client care.

Role involves outbound engagement, training on digital tools, and operating across consumer and small business accounts with flexibility in location within the market.

Qualifications

• Minimum of one year demonstrated sales experience in a relationship‑oriented and client‑centric environment.
• Enthusiastic, highly motivated self‑starter with a strong work ethic and intense focus on results, acting in the best interest of the client.
• Collaborates effectively to get things done, building and nurturing strong relationships.
• Demonstrates drive to deliver an experience that improves clients' financial lives.
• Notary commission within a few months of start date (state dependent).
• Must be able to work weekends and/or extended hours.

Responsibilities

• Partners with teams to provide financial center solutions for consumer and small business clients.
• Educates and trains clients on simple transactions through self‑service technologies.
• Uses resources and processes to optimize client experience and ensure accuracy.
• Follows processes and regulatory requirements in day‑to‑day activities.
• Manages client interactions and determines best actions for the bank and clients.

Skills

Business Acumen

Customer and Client Focus

Oral Communications

Problem Solving

Account Management

Client Experience Branding

Client Management

Client Solutions Advisory

Relationship Building

Business Development

Prospecting

Referral Identification

Referral Management

Education

High School Diploma / GED / Secondary School or equivalent

Job description

Bank of America is seeking a client-facing Financial Center Associate to uncover personal banking needs and guide clients to suitable solutions. You will support self‑service and transactional activities while delivering outstanding client care.

Role involves outbound engagement, training on digital tools, and operating across consumer and small business accounts with flexibility in location within the market.