Senior Backend Infrastructure Manager

salesforce.com, inc.; Atlanta (GA); On-site; USD 173,000 - 260,000; Full time

Job summary

Salesforce.com, inc. seeks an Engineering Manager for Slack Core Services to own technical direction across Edge Caches, Realtime Services, and data residency features. You’ll lead large migrations, ensure reliability, and drive cross-functional execution for millions of users in a high-scale environment.

You have 5+ years leading backend infrastructure teams and strong Go/Java, AWS, and Kubernetes expertise. This role emphasizes reliability, cost control, and strategic architectural leadership.

Qualifications

• Leadership of engineering teams for high-scale, high-availability infrastructure.
• Experience building and operating backend systems at scale.

Responsibilities

• Owning the technical direction and roadmap across the Core Services portfolio: Edge Caches, Realtime Services, Enterprise Key Management, International Data Residency, and Image Proxying and Uploads.
• Leading a multi-system migration of Flannel to Loom, while maintaining full reliability for millions of users.
• Driving delivery and execution while maintaining reliability as a top priority, including sprint planning, launches, incident follow-ups, and runbooks.
• Owning on-call operations and incident management for Tier 0 services.
• Partnering cross-functionally with Product, Sales, Compliance, Security, AWS, and other infra teams on dependencies, timelines, and risks.
• Representing your team's work in leadership reviews, quarterly and annual planning, and executive forums.
• Building and maintaining a high-trust team culture, hiring well, and mentoring technical leaders.
• Managing cost and capacity for services at massive scale, including AWS spend trends and Loom migration savings.
• Driving the team to adopt AI development tooling for maximum impact while upholding engineering rigor.

Skills

Engineering leadership

Backend engineering

Go/Java

AWS

Kubernetes

System design

Incident response

Cross-functional

Edge caching

Event-driven

Tools

Go

Java

Job description

Salesforce.com, inc. seeks an Engineering Manager for Slack Core Services to own technical direction across Edge Caches, Realtime Services, and data residency features. You’ll lead large migrations, ensure reliability, and drive cross-functional execution for millions of users in a high-scale environment.

You have 5+ years leading backend infrastructure teams and strong Go/Java, AWS, and Kubernetes expertise. This role emphasizes reliability, cost control, and strategic architectural leadership.