Senior Backend Engineering Manager, Core Services (Flexible)

Salesforce, Inc.; Georgia; Hybrid; USD 173,000 - 286,000; Full time

Job summary

Salesforce Slack is seeking an Engineering Manager for the Core Services team to own technical direction across Edge Caches, Realtime Services, and Enterprise Key Management. You will drive reliability, scale, and cost efficiency for mission-critical systems used by millions of users.

You will lead a multi-quarter migration, partner with Product, Security, and AWS, and mentor engineers while shaping roadmaps and on-call practices to maintain high availability.

Qualifications

• 5+ years leading engineering teams for high-scale backend or distributed systems.
• Experience managing Tier 0 / Tier 1 services with on-call rotations and incident response.
• Experience with realtime messaging systems or event-driven architectures at scale.
• Experience leading multi-quarter migrations or platform evolution projects while maintaining reliability.
• Experience partnering with cross-functional stakeholders (Product, Sales, Compliance, Security, Infrastructure).

Responsibilities

• Own the technical direction and roadmap across Core Services including Edge Caches, Realtime Services, and IDR-related features.
• Lead multi-system migration (Flannel to Loom) while maintaining full reliability for millions of users.
• Drive delivery and reliability through planning, launches, and post-incident reviews.
• Own on-call operations for Tier 0 services and improve runbooks and tooling.
• Collaborate with cross-functional teams to align timelines and priorities; present progress in leadership reviews.

Skills

Backend engineering

Distributed systems

On-call management

Incident response

Cross-functional collaboration

Tools

Go

Java

Kubernetes

AWS

Job description

Salesforce Slack is seeking an Engineering Manager for the Core Services team to own technical direction across Edge Caches, Realtime Services, and Enterprise Key Management. You will drive reliability, scale, and cost efficiency for mission-critical systems used by millions of users.

You will lead a multi-quarter migration, partner with Product, Security, and AWS, and mentor engineers while shaping roadmaps and on-call practices to maintain high availability.