Senior Backend Engineer — AI-Powered Platform at Scale

Salesforce; Washington; On-site; USD 180,000 - 240,000; Full time

Job summary

Salesforce is seeking highly experienced Senior, Lead, and Principal Engineers to join the Super Agent and Integration & Platform teams working on Agentforce Operations. You will own the hardest cross-cutting system problems, drive architectural decisions, and enable the platform to scale with reliability.

You will architect and implement powerful integrations between the core platform and Salesforce ecosystem products, build scalable data pipelines, and design customer-facing APIs.

Responsibilities

• Diagnose and prioritize the most impactful foundational investments across the Super Agent backend, partnering with engineering leadership to sequence them against product delivery
• Own the hardest cross‑cutting system problems, from architectural decomposition to cross‑team interface design, going deep hands‑on when the problem demands it
• Build shared understanding of system health and risk across the team, helping establish the frameworks and observability needed to make investment decisions with confidence
• Raise and maintain the engineering quality bar through pragmatic standards, guardrails, and team practices that prevent regressions and keep code healthy over time
• Architect and implement powerful integrations between the core platform and Salesforce ecosystem products, specifically Mulesoft and Flow
• Lead the design and implementation of highly scalable, efficient, and reliable data export pipelines, integrating internal data sources (CSV files, REST API outputs) with Salesforce Data Cloud and/or Informatica
• Optimize existing ETL pipeline infrastructure to support a daily, self‑serve customer data synchronization mechanism with Data Cloud - fully automated, requiring minimal engineering involvement post‑setup
• Design and build simplified, performant, customer‑facing APIs and webhooks, including an abstracted version of high‑value functionality currently exposed via complex GraphQL endpoints
• Architect, design, and deliver high‑quality, scalable code for complex data integration and platform features
• Drive technical decision‑making and project execution as the primary individual contributor

Job description

Salesforce is seeking highly experienced Senior, Lead, and Principal Engineers to join the Super Agent and Integration & Platform teams working on Agentforce Operations. You will own the hardest cross-cutting system problems, drive architectural decisions, and enable the platform to scale with reliability.

You will architect and implement powerful integrations between the core platform and Salesforce ecosystem products, build scalable data pipelines, and design customer-facing APIs.