Senior Backend Engineer: AI-Driven Platform & Integrations

salesforce.com, inc.; San Francisco (CA); On-site; USD 150,000 - 230,000; Full time

Benefits offered by this job

Time off

Health benefits (medical/dental/vision

Parental leave

Life and disability insurance

401(k)

Employee stock purchase program

Mental health support

Job summary

Salesforce is seeking experienced backend engineers to contribute across the Super Agent and Integration & Platform teams within Agentforce Operations. The role focuses on owning cross-cutting system problems, setting technical direction, and driving investments to scale AI-powered workflows.

You will work on reliable, observable, enterprise-grade backends and data pipelines in a fast-paced environment. Candidates should have extensive backend experience, knowledge of distributed systems, API

Qualifications

• 3+ years at Senior, 5+ years as Lead, 8+ years as Principal backend engineering.
• Related technical degree required.
• Deep expertise in data modeling, DB performance, state management, API design, transactions, concurrency, fault tolerance, and scaling.
• Experience designing and maintaining production-grade data pipelines (ETL/ELT) and external REST APIs/webhooks.
• Proficient in at least one modern language (Java, Python, Go).
• Knowledge of distributed systems, high availability architectures, event queues, and asynchronous processing.
• Strong ability to diagnose architectural problems, prioritize investments, and drive improvements.
• Experience designing interfaces between teams and systems; prior lead technical role and ownership as an IC.

Responsibilities

• Work as a Senior, Lead, or Principal Engineer across the Super Agent and Integration & Platform teams to own cross-cutting system problems and set technical direction.
• Participate in architectural decomposition, cross-team interface design, and hands-on work when needed to address complex issues.
• Improve system health, risk visibility, and investment decisions through observability and engineering excellence.
• Raise the engineering quality bar by enforcing pragmatic standards, guardrails, and sustainable practices.

Skills

Backend engineering

Distributed systems

API design

Data pipelines

Java / Python / Go

Observability

Leadership

Education

Related technical degree

Tools

Docker

Kubernetes

GraphQL

PostgreSQL

Mulesoft

Data Cloud

Job description

Salesforce is seeking experienced backend engineers to contribute across the Super Agent and Integration & Platform teams within Agentforce Operations. The role focuses on owning cross-cutting system problems, setting technical direction, and driving investments to scale AI-powered workflows.

You will work on reliable, observable, enterprise-grade backends and data pipelines in a fast-paced environment. Candidates should have extensive backend experience, knowledge of distributed systems, API