Senior B2B Product Communications Lead

OpenAI; San Francisco (CA); On-site; USD 297,000 - 330,000; Full time

Job summary

OpenAI is seeking a senior product communications leader to own the B2B product story across business, trade, and nontraditional media. You will lead B2B communications for major product and platform moments, translate technical capabilities into clear business value, and build a sustained editorial program grounded in customer proof.

Your work will help business leaders understand the problems our products solve and the outcomes they can enable using frontier intelligence.

Qualifications

• Deep experience communicating complex enterprise technology in terms of business needs and outcomes.
• Experience leading significant launches and building a durable market narrative between them.
• Excellent writing, with a habit of explaining technical capabilities without jargon.
• Strong judgment about what enterprise buyers need to know, what customer evidence supports, and where future ambition begins.

Responsibilities

• Set the positioning for OpenAI's business products, connecting new capabilities to customer needs, the work they enable, and the evidence behind our claims.
• Lead business storytelling for priority launches across Codex, ChatGPT Work, API and developer capabilities, agents, and other enterprise products, in partnership with central Product Communications and product owners.
• Build a sustained editorial program between launches, using customer stories, explainers, and executive perspectives to show how our products create value in practice.
• Turn complex product developments into clear, accurate stories for people who buy, build with, or assess our products.
• Build relationships with reporters and other voices who shape enterprise technology decisions, developing stories that extend beyond launch-day coverage.
• Drive launch execution from early messaging and customer proof through spokesperson preparation, media outreach, and learning from the response.
• Advise senior partners on the business story, clarify ownership and expert review early, and help teams make sound decisions quickly when priorities change.

Skills

Enterprise storytelling

Launch leadership

Executive communication

Clear writing

Job description

OpenAI is seeking a senior product communications leader to own the B2B product story across business, trade, and nontraditional media. You will lead B2B communications for major product and platform moments, translate technical capabilities into clear business value, and build a sustained editorial program grounded in customer proof.

Your work will help business leaders understand the problems our products solve and the outcomes they can enable using frontier intelligence.