Senior AWS Connect & Cloud Infra Engineer (GovCloud)

TekSynap; Virginia (MN); On-site; USD 120,000 - 170,000; Full time

Job summary

TekSynap is seeking a seasoned cloud infrastructure specialist to administer AWS GovCloud-based systems powering secure telecom solutions. You will provision, configure, monitor, and patch Linux VMs, while ensuring high availability for critical telephony workloads in AWS Connect.

Use IaC to automate infrastructure, implement robust security controls, and participate in SAFe Agile ceremonies. The role includes on-call duties to promptly respond to service-impacting incidents.

Qualifications

• Active Top Secret Clearance required.
• Deep experience with AWS Connect call flows and integrations.
• Familiar with GovCloud or Azure Gov/AWS Gov environments acceptable.
• Proficient in IAM, CloudWatch, S3, EC2, CloudFormation.
• Networking basics in VPCs, routing, and security groups.
• Experience in SAFe or Agile development.

Responsibilities

• Administer and support cloud-native infra powering telecom systems (AWS).
• Manage AWS GovCloud Linux VMs: provisioning, configuring, patching.
• Handle telephony workloads in AWS Connect for high availability and security.
• Monitor performance with CloudWatch, CloudTrail, Splunk; resolve issues for 24/7 uptime.
• Enforce system hardening, encryption, IAM roles, network policies, MFA.
• Use IaC (CloudFormation, Ansible, Terraform) to automate provisioning.
• Support secure backup/recovery per federal continuity and audit needs.
• Contribute to CI/CD and DevSecOps with cloud developers.
• Participate in SAFe ceremonies: planning, stand-ups, demos.
• Serve on on-call rotation for incident response.

Skills

Top Secret Clearance

AWS Connect operations

IAM & security

Linux admin

DevSecOps

SAFe Agile

Cloud networking

Tools

AWS CloudFormation

Ansible

Terraform

CloudWatch

Splunk

Jira

Confluence

Job description

TekSynap is seeking a seasoned cloud infrastructure specialist to administer AWS GovCloud-based systems powering secure telecom solutions. You will provision, configure, monitor, and patch Linux VMs, while ensuring high availability for critical telephony workloads in AWS Connect.

Use IaC to automate infrastructure, implement robust security controls, and participate in SAFe Agile ceremonies. The role includes on-call duties to promptly respond to service-impacting incidents.