Senior AV Technician: Live Global Meetings, Zero-Downtime

MMD Services; New York (NY); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Catered meals (breakfast/lunch/snacks)

Career progression & visibility

Brand/company recognition

Job summary

MMD Services Inc. is seeking an onsite AV Technician to manage conference room AV systems and provide hands-on end-user support for the firm’s global offices. You will ensure cameras, codecs, mics, and touch panels are ready for every meeting and that global calls run without interruption.

You will troubleshoot Zoom, WebEx, and Logitech hardware, lead room builds and AV projects, and deliver white-glove support to traders and executives in a fast-paced hedge-fund trading environment.

Qualifications

• Degree or substantial experience in AV/IT support, preferably in finance.
• Proven ability to support high-availability, executive-level meetings.
• Experience with Zoom Rooms, WebEx Room devices, and room scheduling.

Responsibilities

• Own conference room AV setup, daily readiness, and break/fix support.
• Support Zoom, WebEx, and Logitech conferencing hardware end-to-end.
• Lead AV installs, room builds, upgrades, and equipment refreshes.
• Provide white-glove support for global meetings and senior leaders.
• Coordinate with IT, facilities, and vendors to maintain AV standards.
• Escalate incidents and document problem management actions.

Skills

Conference room AV expertise

Live executive support

Zero downtime mindset

High-visibility meeting support

Troubleshooting complex AV issues

Strong customer service

Education

BS/BA or 5+ years experience

Tools

Logitech Rally/MeetUp

Zoom Rooms

WebEx Room devices

Microsoft Intune

Azure AD

Sedna scheduling

Job description

MMD Services Inc. is seeking an onsite AV Technician to manage conference room AV systems and provide hands-on end-user support for the firm’s global offices. You will ensure cameras, codecs, mics, and touch panels are ready for every meeting and that global calls run without interruption.

You will troubleshoot Zoom, WebEx, and Logitech hardware, lead room builds and AV projects, and deliver white-glove support to traders and executives in a fast-paced hedge-fund trading environment.