Senior AV Technician — Casino Venue & Event AV Expert

170 815 Entertainment, LLC; Rockford (IL); On-site; USD 2,800 - 69,000; Full time

Job summary

Hard Rock Casino Rockford seeks an experienced AV Technician III to lead and support casino AV systems, including digital video distribution, Crestron/AMX, and Dante networks. The role involves proposing solutions, coordinating from proposal to training, and ensuring high uptime and guest satisfaction.

You will mentor junior technicians, collaborate with vendors, and participate in training and documentation efforts while handling shifts including nights and weekends.

Qualifications

• 5+ years’ experience Audio/Visual Implementation/Support/Installation/Troubleshooting/Repairs

Responsibilities

• Lead and provide high-quality support for all AV systems across projects.
• Research and recommend AV solutions from proposal to training and support.
• Provide break/fix support for casino systems as required.
• Install and maintain AV equipment to ensure high uptime (99%).
• Create documentation and training for end users to be self-reliant.
• Coordinate with vendors and production/design teams on maintenance and service agreements.
• Mentor AV Tech I/II to align with standards.
• Attend required trainings and cover nights/weekends as needed.
• Publish reports and communicate system issues clearly to stakeholders.

Skills

Troubleshooting

Communication

Mentoring

Public speaking

Teamwork

Education

Associate's degree or equivalent

Dante Level 1 & 2 certifications

Dante Level 3 certification within 6 months

Avnu Certification

CCNA Certification

Tools

Optibase

Crestron

AMX

Q-Sys

CobraNet

Dante networking

Job description

Hard Rock Casino Rockford seeks an experienced AV Technician III to lead and support casino AV systems, including digital video distribution, Crestron/AMX, and Dante networks. The role involves proposing solutions, coordinating from proposal to training, and ensuring high uptime and guest satisfaction.

You will mentor junior technicians, collaborate with vendors, and participate in training and documentation efforts while handling shifts including nights and weekends.