Senior AV Systems Technician & Onsite Support

Pixel Technologies

Indianapolis (IN)

On-site

USD 65,000 - 90,000

Full time

7 days ago
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Job summary

Pixel Technologies is seeking a Service & Support Specialist to repair, operate, maintain, and troubleshoot audio/visual systems across a variety of environments including government facilities, venues, offices, education, and healthcare. The role emphasizes clear communication with customers and thorough reporting using ticketing systems.

The ideal candidate has 5+ years in AV integration, holds a High School Diploma, valid driver’s license, and certifications in Crestron/Extron, with

Qualifications

  • 5+ years’ experience in collaboration or Audio-Visual Integration.
  • High School Diploma or equivalent experience required.
  • Crestron Level II and Extron Certified AV Associate training are required.
  • Must have valid driver’s license.
  • Advanced Networking training/certification within six months of employment.

Responsibilities

  • Lead and communicate with internal and external stakeholders on service calls and health checks.
  • Set up and operate A/V equipment for boardroom meetings and events.
  • Perform routine maintenance of AV equipment and diagnose issues onsite and remotely.
  • Provide technical assistance to clients and event organizers and generate detailed reports.
  • Analyze system drawings and perform hardware upgrades to AV components.
  • Configure DSPs (Biamp/QSC) and educate customers on installed equipment.

Skills

Customer communication
AV integration
Troubleshooting
Networking basics
DSP tuning
Crestron/QSC/Extron
Remote support
Report writing

Education

High School Diploma

Tools

Crestron Toolbox
Biamp Tesira
Q-SYS
Shure software
VTC endpoints config

Job description

Pixel Technologies is seeking a Service & Support Specialist to repair, operate, maintain, and troubleshoot audio/visual systems across a variety of environments including government facilities, venues, offices, education, and healthcare. The role emphasizes clear communication with customers and thorough reporting using ticketing systems.

The ideal candidate has 5+ years in AV integration, holds a High School Diploma, valid driver’s license, and certifications in Crestron/Extron, with

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