Senior AV Specialist

University of Maryland, College Park; Van Buren (AR); On-site; USD 73,000 - 87,000; Full time

Job summary

University of Maryland, College Park is seeking a Senior AV Specialist to provide advanced technical expertise in planning, installation, operation, and maintenance of campus AV systems. You will lead projects, design systems, and mentor junior staff to support instruction and events.

This role requires a bachelor's degree and at least five years of AV programming experience, with strong knowledge of Crestron, Q-SYS, Visio or CAD, and MS Office.

Qualifications

• Bachelor’s degree from an accredited college or university.
• Five years of audio visual programming experience.
• Additional work experience as defined above may be substituted for up to four years of the required education.

Responsibilities

• Provide advanced technical support for complex live and hybrid events.
• Lead AV projects and coordinate with internal departments, vendors, and contractors; develop and maintain documentation for AV system configurations, SOPs, and support workflows.
• Evaluate, test, and recommend new AV technologies to enhance instructional delivery.
• Train and mentor AV team members and student workers on equipment use and troubleshooting.
• Set up procedures, maintain inventory of AV equipment, and ensure timely maintenance and upgrades; ensure AV systems comply with accessibility standards and institutional policies.

Skills

AV technology knowledge

Room design

Oral and written communication

Microsoft Office

Google Office Suite

Multitasking

Prioritization

Team collaboration

Education

Bachelor's degree

Tools

Crestron Technology

Crestron programming

Q-SYS hardware

Q-SYS programming

Visio

CAD

Job description

Job Description Summary

Organization's Summary Statement: The Senior AV Specialist provides advanced technical expertise, support, and leadership in the planning, installation, operation, and maintenance of audio-visual systems across campus. This position serves as a subject matter expert in AV technologies and collaborates closely with faculty, staff, and external vendors to support instruction, events, and institutional initiatives. The role includes project leadership, system design, and the mentoring of junior AV staff.

EXAMPLES OF WORK

• Provide advanced technical support for complex live and hybrid events, including video conferencing, recording, streaming, and sound reinforcement.
• Lead AV projects and coordinate with internal departments, vendors, and contractors; develop and maintain documentation for AV system configurations, standard operating procedures (SOPs), and support workflows.
• Evaluate, test, and recommend new AV technologies and solutions to enhance instructional and institutional delivery.
• Train and mentor AV team members and student workers on equipment use and troubleshooting.
• Set up procedures, maintain inventory of AV equipment, and ensure timely maintenance and upgrades; ensure AV systems comply with accessibility standards and institutional policies.
• Other duties as assigned.

Physical Demands: Ability to lift 10 lbs.

Licenses/ Certifications: N/A

Minimum Qualifications

Education: Bachelor’s degree from an accredited college or university.

Experience: Five (5) years of audio visual programming experience.

Other: Additional work experience as defined above may be substituted on a year for year basis for up to four (4) years of the required education.

Knowledge, Skills, & Abilities

Knowledge of audio visual technology.

Knowledge of room design and implementation best practices.

Skill in oral and written communication.

Skill in the use of Microsoft Office Google Office Suite.

Ability to multitask and prioritize assignments.

Additional Job Details

Preferences:

• Ability to support, identify, and provide tier 3 and tier 4 troubleshooting skills for general problems with PC/Apple & AV hardware and software.
• Advanced knowledge of Crestron Technology, Crestron programming and/or Q-SYS hardware, Q-SYS programming, laptop/desktop/projection connectivity and interfacing, video conferencing, and teleconferencing.
• Experience with room design and implementation
• Proficient in design applications (Visio, CAD, etc.)
• Must possess a positive attitude, willingness to learn, and proactively seek continuous quality improvement of services.
• Experience with studio and live broadcast system technology is a plus.
• Able to stay abreast of current technologies and training within the AV field.
• Excellent verbal and written communication skills
• Strong troubleshooting skills.
• Ability to collaborate with team members and willingness to share information.
• Ability to use discretion and confidentiality with access to sensitive data and local administrative access to all desktop equipment and data in the environment for the purpose of support.
• Occasional regional travel to satellite locations as needed.
• Occasional weekend or after-hours work required.

Job Risks

Not Applicable to This Position

Financial Disclosure Required

No

For more information on Financial Disclosure, please visit Maryland's State Ethics Commission website.

Department

BMGT-IT Smith

Worker Sub-Type

Staff Regular

Salary Range

$72,560 - $87,072

Benefits Summary

For more information on Regular Exempt benefits, select this link.

Background Checks

Offers of employment are contingent on completion of a background check. Information reported by the background check will not automatically disqualify anyone from employment. Before any adverse decision, the finalist will have an opportunity to provide information to the University regarding disclosable background check information. The University reserves the right to rescind the offer of employment or otherwise decline or terminate employment if the information reported by the background check is deemed incompatible with the position, regardless of when the background check is completed.

Employment Eligibility

The successful candidate must complete employment eligibility verification (on Form I-9) by presenting documents that establish identity and work authorization within the timeframe required by federal immigration law, and where applicable, to demonstrate renewed employment authorization. Failure to complete employment eligibility verification or reverification within the timeframe set forth by law may result in suspension or termination of employment.

EEO Statement

The University of Maryland, College Park is an Equal Opportunity Employer. All qualified applicants will receive equal consideration for employment. Please read the University’s Equal Employment Opportunity Statement of Policy.

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