AV Specialist, AV Systems and Classroom Support

UM01 University of Maryland College Park (UMCP); College Park (MD); On-site; USD 76,000 - 91,000; Full time

Job summary

University of Maryland, College Park seeks an AV Specialist to support instructional technology across classrooms. You will troubleshoot Crestron control systems, assist faculty, and help maintain AV operations for teaching spaces.

The role requires collaboration with IT and campus partners to ensure reliable performance. Responsibilities include designing classroom AV setups, building and installing new systems, testing solutions, and documenting configurations.

Qualifications

• Bachelor’s degree from an accredited college or university.
• Three (3) years of audio visual system experience.
• Must possess a valid driver's license.

Responsibilities

• Support faculty and staff with instructional technology infrastructure.
• Review requirements and design classroom AV systems; build/install new systems.
• Perform tests, pilot installations, and produce documentation.

Skills

Audio Visual systems

Communication skills

Microsoft Office

Google Workspace

Education

Bachelor's degree

Tools

Crestron configuration

Q-Sys

Biamp

Dante networking

Job description

Job Description Summary

Organizational Summary Statement: This position is available within the University of Maryland’s Division of Information Technology (DIT). The AV Specialist works within the Academic Technology & Innovation team to drive learning innovations through institutional-wide initiatives. This individual will work directly with the campus community to support classroom technology and facilitate AV operations in formal and informal learning spaces. The AV Specialist reports to the Assistant Manager of AV Systems and Classroom Support, who assists in managing the operations and maintenance of approximately 335 instructional technology classrooms. The specialist is responsible for assisting faculty users and local department staff with instructional technology infrastructure. This position provides technical support that ensures the proper operation, maintenance, monitoring, testing and repair of complex networked AV equipment and control systems. The specialist will also be required to troubleshoot Crestron control processors, touch panels, routers, audio DSPs (Crestron and others) and Crestron peripherals to support instructional technology classrooms. The Specialist will also review requirements and design classroom AV systems, build/install new classroom AV systems, perform tests and pilot installations of viable technologies. The Specialist will produce needed documentation. This position is considered essential and may be required to work at the normal work location or an alternative location during a major catastrophic event, weather emergency, or other operational emergency to help maintain the continuity of University services. May be required to work evenings, nights, weekends, or different shifts for extended periods.

Physical Demands

Must be able to operate test equipment, machinery and AV equipment; use power tools; work at heights using ladders and scaffolding; and drive a motor vehicle. Must be able to perform extensive standing, driving, walking and climbing; to lift up to 50 lbs.; to manipulate up to 100 lbs. with assistance; to transport and stock assigned supplies and materials; to wear personal protective equipment. Must be able to bend, stoop and climb to reach materials (must be able to climb a ladder and to work from a lift up to twenty feet in height).

Licenses/Certifications

Must possess a valid drivers license

Minimum Qualifications Education

Bachelor’s degree from an accredited college or university.

Minimum Qualifications Experience

Three (3) years of audio visual system experience.

Other

Additional work experience as defined above may be substituted on a year for year basis for up to four (4) years of the required education.

Knowledge, Skills & Abilities

• Knowledge of audio visual systems and equipment.
• Skill in oral and written communication.
• Skill in the use of Microsoft Office and Google Workspace products.
• Ability to interpret and apply policies, procedures, regulations, and laws.
• Ability to multitask while demonstrating a commitment to customer service.

Additional Job Details Preferences

• Proficient with rack fabrication & wiring.
• Strong understanding of signal flow, signal formats, & transportation protocols.
• Crestron configuration knowledge, along with their software suite.
• Audio DSP knowledge (QSys & Biamp).
• Wireless microphone systems knowledge.
• AV system commissioning knowledge EDID & HDCP knowledge.
• Networking for AVoIP, Dante, AES67, NDI, etc knowledge.
• General Networking knowledge.
• AVIXA CTS & other industry certifications.
• High level of energy, drive, enthusiasm, initiative, creativity and commitment.
• Ability to work in a busy environment with multiple project timelines and on own initiative, be self-motivated and flexible.
• Committed to customer satisfaction: exceptional skills in collaboration, consultation, communication, customer support, data analysis, and time management.

Additional Information

Please note that all positions within the Division of Information Technology (DIT) have an in person component with expected time in our College Park, MD location per week. Telework is not a guaranteed work arrangement.

Visa Sponsorship Information: DIT will not sponsor the successful candidate for work authorization in the United States now or in the future. F1 STEM OPT support is not available for this position.

Remote Work: This position may be eligible for some telework, but that will be dependent on projects and needs of the project/department. There will be a regular in-office requirement.

Job Risks Not Applicable to This Position

Financial Disclosure Required No

For more information on Financial Disclosure, please visit Maryland's State Ethics Commission website.

Department

DIT-ATI-Learning Technology Strategy (LTS)

Worker Sub-Type Staff Regular Salary Range $75,840.00 - $91,008.00

Benefits Summary For more information on Regular Exempt benefits, select this link.

Background Checks

Offers of employment are contingent on completion of a background check. Information reported by the background check will not automatically disqualify anyone from employment. Before any adverse decision, the finalist will have an opportunity to provide information to the University regarding disclosable background check information. The University reserves the right to rescind the offer of employment or otherwise decline or terminate employment if the information reported by the background check is deemed incompatible with the position, regardless of when the background check is completed.

Employment Eligibility

The successful candidate must complete employment eligibility verification (on Form I-9) by presenting documents that establish identity and work authorization within the timeframe required by federal immigration law, and where applicable, to demonstrate renewed employment authorization. Failure to complete employment eligibility verification or reverification within the timeframe set forth by law may result in suspension or termination of employment.

EEO Statement

The University of Maryland, College Park is an Equal Opportunity Employer. All qualified applicants will receive equal consideration for employment.

Please read the University’s Equal Employment Opportunity Statement of Policy.

Title IX Non-Discrimination Notice Resources

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Contact Information for Application Assistance

The University works hard to make its websites accessible to any and all users. If you need assistance completing the application process, please contact us at one of the below options: Email: [e-mail] Phone: [phone] Maryland Relay: Dial 711 This contact information cannot be used to inquire about application status.