Senior AV Solutions Lead for Live Events

LCG, Inc.; Rockville (MD); On-site; USD 70,000 - 88,000; Full time

Job summary

LCG, Inc. in Rockville, MD is seeking an AV Support Technician, Senior to install, configure, operate, disassemble and troubleshoot AV systems for live events and meetings.

You will coordinate with clients on AV requirements and ensure proper integration of projectors, lighting, microphones, sound mixing, recording, and video conferencing equipment. The role requires at least five years of AV technical support, a bachelor's degree, and relevant certifications.

Qualifications

• Bachelor's degree in Multimedia or related field, or equivalent experience.
• Minimum of 5 years of AV technical support and supervision.
• Certification (at least one): MS 365 Teams Administrator Associate (MS 700), Zoom Administrator or Zoom Rooms, CompTIA Network+, ITIL 4, CompTIA Security+.
• Thorough knowledge of AV equipment including projectors, lighting, microphones, sound mixing, recording, and video-conferencing equipment.

Responsibilities

• Provide technical guidance and support to team members.
• Resolve escalated issues and validate the work performed by the team.
• Coordinate with clients to understand their AV requirements.
• Ensure proper placement and integration of AV equipment for optimal functionality.
• Communicate with clients to ensure satisfaction with AV services provided.
• Oversee the installation, configuration, operation, and disassembly of AV equipment.
• Perform routine maintenance and troubleshoot AV equipment issues.
• Track inventory and ensure the availability of necessary equipment and supplies.

Skills

AV equipment

Production editing

Troubleshooting

Communication

Client coordination

Video conferencing

Education

Bachelor's degree Multimedia or related field

Tools

Adobe Connect

Polycom VTC

Microsoft Teams

Zoom

Job description

LCG, Inc. in Rockville, MD is seeking an AV Support Technician, Senior to install, configure, operate, disassemble and troubleshoot AV systems for live events and meetings.

You will coordinate with clients on AV requirements and ensure proper integration of projectors, lighting, microphones, sound mixing, recording, and video conferencing equipment. The role requires at least five years of AV technical support, a bachelor's degree, and relevant certifications.