AV Technician — Enterprise Rooms & Hybrid Meetings

LCG, Inc.; Bethesda (MD); On-site; USD 58,000 - 66,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Retirement plans

Paid leave

Professional development

Job summary

LCG, Inc. is seeking an AV Technician, Associate to support conference room technologies and hybrid meeting environments in Bethesda, MD. This role includes troubleshooting, installation, maintenance, and user training for audio/video conferencing systems.

The ideal candidate should have over 5 years of experience in AV technologies, a Bachelor’s degree in a related field, and strong customer service skills. The position offers a competitive salary and comprehensive benefits package.

Qualifications

• 5+ years of experience supporting enterprise AV/conference room technologies.
• 3+ years of experience with Helpdesk preferred.
• Excellent verbal and written communication skills.

Responsibilities

• Operate and troubleshoot conference room technologies.
• Provide support for hybrid meetings using Microsoft Teams and Zoom.
• Train end users on AV equipment and collaboration technologies.

Skills

Troubleshooting audio/video systems

Customer service

AV equipment operation

Microsoft Teams

Zoom Room management

Education

Bachelor’s degree in Information Technology or related field

Tools

Microsoft Teams Rooms

Zoom

Polycom systems

BOSE conferencing systems

Job description

LCG, Inc. is seeking an AV Technician, Associate to support conference room technologies and hybrid meeting environments in Bethesda, MD. This role includes troubleshooting, installation, maintenance, and user training for audio/video conferencing systems.

The ideal candidate should have over 5 years of experience in AV technologies, a Bachelor’s degree in a related field, and strong customer service skills. The position offers a competitive salary and comprehensive benefits package.